Adani Group Hiring for Admin Manager Job at Ahmedabad Full Time

Job Details

Job Title

Site Admin Head

Department

Administration

Reporting to

Head Ahmedabad

Location

Ahmedabad

Job Objective

To lead the Admin function for the Site, with specific focus on achieving operational excellence and ensuring all customer needs are met. To plan and implement a cost-effective, employee friendly and robust administrative infrastructure and drive operations of all Admin services at Site level in a cost effective and efficient manner while remaining compliant with standards established at the Group level.

Roles and Responsibilities

Strategic Roles and Responsibilities

• Understand the Group’s long-term plan and assist in devising the Group’s Admin roadmap and operating model and devise Site specific strategy and plans
• Conduct research and benchmarking studies as well as identify key Site-specific Admin initiatives for enhancing Admin service delivery; Oversee creation of implementation plan as well as continually review and revise the implementation plan to meet the changing business dynamics
• Conduct Admin budgeting exercise for Site in consultation with Head Ahmedabad and establish budget preparation guidelines for all Admin sub-departments; Undertake necessary action for any budget deviations
• Ensure adherence to expense management/ cost optimization guidelines set by the Group; Identify and drive cost optimization projects at the Site level
• Oversee implementation of Admin policies / SOPs at the Site; Set guidelines for business specific Admin policies and systems

Property Management

• Work closely with the business to understand their expansion strategy and conduct a property need assessment and forecasting exercise; Generate an annual and 3- year space/ property forecast plan for the business and present to Group Admin Head.
• Provide support in conducting audits for properties; Address any risks/ challenges identified

• Induct industry-leading state-of-art systems/ processes at the Site/ property by leveraging knowledge of industry’s best practices

Services Management

• Devise the services management operating plan, frameworks for various Admin Services across the Site (viz. Travel & Accommodation management, General Admin Services, Soft Services, Facility Event Management and Hard Services)
• Drive Site operations of all Admin services (viz. Travel & Accommodation management, Local transport management, General Admin Services, Soft Services, Facility Event management and Hard Services) to create a conducive work environment for Adani employees.
• Ensure vendor bills processing’s timelines are adhered and tracked and service tracker management.

Governance

and Compliance Management

Governance Framework & Compliance

• Ensure adherence to established governance framework and ensure BU Admin service levels are in line with prescribed standards
• Participate in governance committees to discuss issues/ deliver insights/ share best practices and devise action plans targeted on driving functional excellence and process improvements
• Ensure adherence to defined budgets for the Site; Provide guidance/ prepare action plan to overcome deviations; if any
• Ensure timely submission & verification of vendor bills as well as timely pay-out as per agreed SLAs (for all services)
• Ensure adherence to prevailing statutory requirements and standards, ensure certifications and licenses are obtained by the Admin function for the Site along with timely renewal as applicable
• Manage all lease documentation for the Site properties and ensure timely renewal of the same

Audits and Process Adherence

• Support in formulation of Audit calendar for specific Site; Ensure timely closure of planned activities and audit findings; as applicable
• Analyse audit findings, draw insights and collaborate with the concerned stakeholders to develop effective action plans for mitigating risks/ address gaps identified

Performance Reviews

• Conduct periodic performance reviews for the Site; Monitor all on-going strategic initiatives with the Admin team as per defined performance review calendar

External Stakeholder Management

• Identify strategic service partners for Adani and build partnerships with solution providers/ government officials/ local authorities
• Conduct formal service partner identification process (functional & technical evaluations)
• Contribute to defining the scope of work; Partner with TC and conduct strategic negotiations and finalize contractual terms and conditions
• Review (technical components) and provide final sign-off for all Site level contracts and agreements signed with service vendors
• Supervise service partner performance reviews and address critical issues if any
• Work closely with local government bodies and collaborate with government officials for securing and renewing mandatory permissions for the Site

Internal Stakeholder Management

• Ensure employee feedback is collected from time to time and conceptualise new strategies to improve employee satisfaction levels basis feedback received
• Ensure information about Admin initiatives, updates and achievements is communicated timely and effectively to internal stakeholders for the business

Technology

and

Process Evolution

• Identify areas within Admin which could be automated/ integrated with technology for meeting customer needs; Supervise the implementation to ensure seamless integration
• Tap into strategic information for Site employees using data analytics and generate meaningful insights to enhance service delivery

People Management

• Drive a collaborative and high-performance driven culture – Set goals, review performance, and provide feedback to ensure a motivated and committed team
• Guide critical talent in the Admin function on their growth and development
• Drive employee engagement & collaborative workplace initiatives at the business level (e.g. townhalls, newsletters, off sites, events, etc.)

Key Interactions

Internal

External

• Interact with Group Admin Head for understanding organizational strategy and business objectives and formulating Site’s strategy in line with the same

• Interact with a wide spectrum of service partners and build strategic relationship with them with an objective of leveraging them for business advancement in time; Collaborate closely with them to track services deliveries and mitigate risks

• Collaborate with Site Management to identify key priorities and specific requirements and address in sync with Admin

• Build a strong network and relationships with government agencies, urban local agencies and other local bodies involved with Admin

Key Result Areas (KRAs)

Strategy

• Strategy & Business Plan formulation & Deployment
• Strategic Initiatives Implementation

Financial

• Budget Creation and Budgeting Process Compliance
• Budget Compliance
• Cost Optimization

Process

• All COE Process Compliance (At BU-Site level)
• All COE Process Efficiency (At BU-Site level)
• All COE Process Enhancement (At BU-Site level)
• Process Standardization
• Technology Adoption
• Customer Satisfaction

People

• Partner Relationship Management
• People management & Skill Development
• Employee Engagement/ Retention

Job Profile

Educational Qualification:

• Bachelor’s degree in any discipline is mandatory

Experiences:

• 12+ years of work experience in a similar position for mid-sized / large organization; Experience managing a direct team of 5-8 members
• Preferable to have worked in an organization with diversified business; Experience of managing large property footprint and remote sites
• Strong understanding financial and cost optimization principles
• Strong experience of managing large facilities; Experience of working with CAFM systems
• Rich experience of formulating strategies and conceptualizing service management frameworks
• Experience with designing and implementing employee feedback framework
• Proven experience of delivering excellent customer care and service in a large organisation
• Strong knowledge and experience in at least two or more Admin domains like Services management, Property management, Infrastructure management and Corporate real estate
• Experience of dealing with multiple stakeholders – internal as well as external

Competencies

Behavioural Competencies

Strategic Orientation

(Visionary Outlook, Business Acumen, Focus on Sustainability)

Entrepreneurial Mind-set

(Seizing opportunity, Resilience)

Stakeholder Partnering

(Value creation while leveraging networks, Customer centricity)

Outcome Orientation

(Effective execution & operational excellence, Risk management, Ownership & accountability)

Innovation Focus

(Unlocking technology potential, Building an agile organization)

Transformation Mind-set

(Learning agility, Embracing Change)

Team Orientation

(Teamwork & collaboration, Conflict management)

Employee Development

(Employee Development, Driving a high-performance culture)

Technical Competencies

Strategy Planning & Governance

(Business and Financial Acumen, Planning and Deployment, Governance)

Travel & Accommodation Management

(Travel & Accommodation Services Planning, Requisition Management)

Soft Services Management

(Soft Services Planning & Delivery)

Hard Services Management

(Hard Services Planning & Delivery)

Employee Centricity

(Employee Understanding Employee Connect)

Project Management

(Project Planning and Delivery, Project Governance)

Partner Management

(Partner Selection & Empanelment, Partner Engagement)

Job Profile

Educational Qualification:

• Bachelor’s degree in any discipline is mandatory

Experiences:

• 12+ years of work experience in a similar position for mid-sized / large organization; Experience managing a direct team of 5-8 members
• Preferable to have worked in an organization with diversified business; Experience of managing large property footprint and remote sites
• Strong understanding financial and cost optimization principles
• Strong experience of managing large facilities; Experience of working with CAFM systems
• Rich experience of formulating strategies and conceptualizing service management frameworks
• Experience with designing and implementing employee feedback framework
• Proven experience of delivering excellent customer care and service in a large organisation
• Strong knowledge and experience in at least two or more Admin domains like Services management, Property management, Infrastructure management and Corporate real estate
• Experience of dealing with multiple stakeholders – internal as well as external