Alcatel-Lucent Looking For Solution Engineer at Noida Full Time

Solution Engineer

Noida, Uttar Pradesh, India (https://aluperf.referrals.selectminds.com/jobs/94965/other-jobs-matching/location-only)

New

Sales Strategy, Operations & Support (http://aluperf.referrals.selectminds.com/landingpages/sales-strategy-operations-support-opportunities-at-nokia-283)

CX Customer Experience

230000013V Requisition #

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Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team youll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

What you will learn and contribute to

As part of our team, you will: ​

• Do Network & Business Analysis of network KPIs & Nokia Installed base for Radio (GSM, WCDMA, LTE & 5G) to upsell SW release upgrade & HVF

• Maintain the Nokia SW Installed base & help in identification of upsell oppurtunities

• Creation of & Views using Power BI & Microsoft Excel

• Creation of Monthly management reporting & Dashboards

• Creation of HVF penetraion reports

• Communicate the needs properly of the inputs for Dashboard creation & desired outcomes.

  Your skills and experience

  You have:

• 0-1 years of Experience in Telecom Domain

• Ability to understand quickly, to be able to discuss with team members and understand their requests even on “unknown” subjects.

• Good communication skills . To be able to communicate and avoid misunderstanding with stakeholders on Release upgrades & features.

• Being meticulous, Self Driver & organized is very important for this position.

  What we offer

  Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

  Nokia is committed to inclusion and is an equal opportunity employer

  Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere

• Gender-Equality Index by Bloomberg

• Workplace Pride Global Benchmark

• LGBT+ equality & best place to work by HRC Foundation

  At Nokia, we act inclusively and respect the uniqueness of people.

  Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.

  Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

• Vaccination Requirements : FOR US ONLY: Nokia employees, wherever required by law or contractual obligation, must receive a COVID-19 vaccination or an otherwise approved accommodation based upon applicable law.