Alcon Looking for Continuous Improvement Manager at Bengaluru, Karnataka, India Full Time

Job Description

Summary of Position:

Alcon is looking to hire a Continuous Improvement Manager – Business Process Quality work focuses on developing, identifying, analyzing and improving existing general business processes (i.e., back-end processes not related to manufacturing) including: •Applying process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc. •Developing documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis, etc. •Planning implementing quality assurance and compliance processes •In some organizations may include supporting development of training and/or change management materials and activities to support new processes and procedures Includes Six Sigma/Lean/Kaizen practitioners working in a non-manufacturing environment.
Key Responsibilities:

• Identify opportunities for service improvement across various functions such as IT, Finance, FPA, HR, Procurement, QA etc., and deploy Lean Six Sigma tools to improve efficiency & effectiveness of processes.
• To assist Global CI Practice Lead in the development of a ‘best-in-class’ continuous improvement strategy and in establishing a continuous improvement culture
• Help in improving the Lean Six Sigma competency by delivering training on Lean Six Sigma certification levels and tools & techniques
• To design and facilitate process improvement workshops to drive ideas and assist in implementation.
• Deliver Lean Six Sigma projects as well as provide coaching & mentoring support for process improvement projects taken up by our associates
• Establish governance, meeting cadence and metrics required to keep improvement projects on track
• Work with cross-functional teams to put in place toolkits for sustaining the improved process
• Ensure standardization and simplification of processes in line with functional guidelines using Continuous Improvement methodologies and Automation (Low-Cost Automation / RPA / Digital solutions)

Key Requirements/Minimum Qualifications:

• 8 to 10 years of experience in Shared Services industry with 4 to 6 years of experience in building Lean Six Sigma culture
• Lean Six Sigma Black Belt certification with good experience in driving / coaching improvement projects and training delivery
• Competence required in at least 2 to 3 functions across shared services – Finance, HR, IT etc.
• Understanding of the Healthcare / Medical devices industry
• Understanding of Commercial, Sales, Supply Chain or manufacturing functions

Shift Timings: 12PM to 9PM with slight flexibility
Preferred Qualifications/Skills/Experience:

• Industry knowledge (Shared Services / BPO industry)
• Certifications – Lean Six Sigma Black Belt and above
• Good knowledge of process automation solutions – Desktop Automation, RPA and digital solutions
• Strong training skills and should have delivered LSS trainings up to Green Belt level

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.