AppViewX Looking For Revenue Enablement Specialist – India at Karnataka Full Time

Bangalore/chennai/coimbatore | 6+ years

Appviewx is revolutionizing the way netops and devsecops teams deliver machine identity management and application delivery automation solutions services to enterprise itThe appviewx platform is a modular software application that enables the automation and orchestration of network infrastructure using an intuitive, context-aware, visual workflowIt quickly and easily translates business requirements into automation workflows that improve agility, enforce compliance, eliminate errors, and reduce costAppviewx customers are among the world’s most demanding fortune 1000 organizations in financial services and banking, healthcare, oil and gas, manufacturing, and high tech.

Today, with gartner peer insights rating of 4.9 out of 5, appviewx automates netops, secops, and devops for six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providersAppviewx is headquartered in new york, u.sWith additional offices in u.k., australia and three development centers of excellence in india.

Nature and scope of the role:

The revenue enablement specialist will drive the enablement of our field team and will play a critical role building our revenue enablement function from the ground up, with ambitions to build a world class enablement team! this role will report directly to the srManager of enablement.

Identify high level goals of the customer success team, define customer success best practices, and drive adoption of best practices
Ensure that the customer success team has the content and training materials they need to be effective in their rolesThis will include determining critical knowledge needed, conducting an audit of training services and content services, identifying gaps, and creating a project plan to fill those gaps.
Collaborate with product marketing to develop and maintain playbooks that capture market landscape, the challenges of the industry, the various buyer roles and their pain points, guides on how to handle objections, overcome competitors’ positioning, and answer technical questions.
Ensure that all customer success team members reps can speak to appviewx’s core capabilities, products, and differentiators
Decrease new-hire ramp time by developing an onboarding curriculum that leverages both virtual sessions and on-demand learning in our lms.
Facilitate onboarding through live training, mock calls, and lms evaluation maintenance
Maintain a repository of enablement collaterals and tools
Listen to calls, either live or using call intelligence, and provide coaching and ongoing development
Build a library of referenceable calls
Drive adoption enablement and productivity tools
Drive understanding of and adherence to process (pricing, salesforce, legal, etc.)

Primary objectives

Ensure customer success team members are adopting best practices
Decrease time to ramp
Increase customer success productivity
Increase customer success renewal and decrease churn rate
Increase collaboration

Required knowledge, skills, and abilities

Experience in sales, account management, or customer success; enablement experience preferred but not required; exceptional spoken & written communication skills; strong bias for action and passion to help others succeed.
Preferred experience with salesforce, salesloft or outreach, chorus or gong, showpad or highspot, customer success tool such as gainsight

The total rewards of being an appviewxian:

Because appviewx hires the best people, we work hard to provide a comprehensive program that make their lives better:

Competitive compensation
Generous time-off
Health and accident insurance
Employee assistance program – services towards legal counseling, mental health, stress management, elder/childcare.
Health and wellness allowance

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