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Role Identifier
Job Title
Executive – Sales Administration
Department
Retail Sales
Reporting to
Area Manager / Area Sales Executive
(Retail)
Grade
Officers/Level I / II
Jobs Reporting Into
None
Location /
Unit
PAN India
Role Description
Job Purpose
The role is that of administrative personnel who is responsible for providing end to end support to retail sales team by means of helping with dealer servicing, timely and accurate report generation, managing vendors, optimizing and streamlining processes, thereby assisting in achieving business objectives.
Primary Responsibilities
Business Responsibility Areas
(Please detail out at least 8-10 responsibility areas)
Key Performance Indicators
Business objectives
• Assist sales team by generating and sharing accurate dealer level sales reports as per requirement
• Assist dealers by making and sharing relevant sales report, credit note and debit note workings and scheme related communication as per defined timelines
Servicing
• Provide timely services to dealers by ensuring availability of sales aids like shade cards, collaterals, dealer kit etc.
• Provide logistics and operational support to Unit level initiatives, activations and during new dealer account opening
• Assist sales workforce in gift settlements as per schemes closure on the system
• Coordinate with HR department on employee life cycle activities such as Joining, transfers, separation etc.
Process Optimization
• Find opportunities and work towards optimizing processes and reducing time and cost involved
• Accurate and timely sharing of reports to Sales team
• Timely service to dealers
• Statutory and Safety compliances
• Clearance of vendor payment within timelines
• On time gift settlements with acknowledgement
• Review and monitor overheads budgets against actual spend on monthly basis and report in case of any observations
Vendor Management
• Ensure timely clearance of vendor payments as per the defined payment terms
• Monitor and ensure no pending payments, open goods receipts and open advances of each vendor
• Coordinate with Vendors for outstanding amount closure and quarterly balance confirmation within defined timelines
Statutory and Safety Compliance
• Ensure safety and statutory compliance for offices and warehouses
• Maintain and display all statutory records as applicable in the premises
• Updation of compliances in statutory portal (GRC) as per the due dates
• Conduct Safety Mock drills in warehouse and office premises on a periodic basis and submit the findings for process improvement
Scope of Work
a) Financial Scope (Range of financial spend):
As per budget
b) People Management
Scope (Range of no. of
Direct/ Indirect Reports):
None
c) Geography Coverage (Country-wide/ Statewide / Area-wide)
Unit Level
d) Corporate Coverage
(Company-wide /
Business Unit or Function-wide / Subfunction-wide / Other):
Retail Sales
Key Interactions
Internal
Retail team, Projects team, HR, Marketing and Commercial team
External
Dealers, Contractors and Vendors
Role Requirements / Specifications
Qualifications
Essential
• Graduation with 50% marks without any backlog
• Minimum 50% marks throughout education
• Graduation must be through a full time course
Desired
• NA
Applicants with MBA and Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered
Previous Experience
Not applicable
Functional
Competencies
• Statutory compliances
Behavioral
Competencies
• Verbal and Written Communication Skills
• Responsiveness
Additional
Requirements
• Applicant should be mobile pan India as the said role is transferrable
• Role involves travelling to various warehouses
• Proficiency with MS – Office, in particular MS – Excel is mandatory.
• Age to be less than 26
Document Details
Written By
Durga Prasad Dutta/Ankita Vig
Date
03.06.2017
Validated By
Chetan B Chavan
Date
17.06.2017
Approved By
Date
10th, 12th, Graduate
1.00
3.00
