Job Description:
Overview
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview*
Job Description:
Responsible for Day to Day Administration and L3 production support for all supported Security tools.
Supporting Powerbroker infrastructure.
Giving green light for remediation / patching.
Supporting VAS infrastructure.
Acting as a liaison between One identity and unix team to fix the VAS related issues. Maintain PB Environment by monitoring and managing the health of all PB infrastructure and services
Respond to incidents and requests including escalated issues by executing through completion or escalating when appropriate.
Ready to support new tools.
Provide on-call support once in a month for a complete week (wed-wed).
Requirements*
– Strong OS knowledge – Windows & Linux
Desired skills
Work Timings*
9 hours rotational: 6:30 am – 8:30 pm (weekdays); Week-end: On-call support ; 16*7 Operational support
Job Location*
Mumbai,Hyderabad,Gurugram,Chennai,GIFT
Job Band:
H6
Shift:
Hours Per Week:
45
Weekly Schedule:
Referral Bonus Amount:
0
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