BizBox Publishing Hiring for Assistant Manager – Client Data Administration Job at Remote Full Time

This is a remote position.

What to expect at Bizbox:

• A workplace is driven by non-negotiable and ‘Culture First’ organizational values
• A 9-hour workday and a 5 day work week.
• Best in class Leave Policy

About us:

We are a best-in-class creative services company. We serve and partner with top brands in the wedding, fashion, beauty, media, and entertainment industries worldwide. We’re a team of fast-paced, hard-working, forward thinkers who are dedicated to succeeding on behalf of one another and on behalf of our customers, at scale.

What we do:

Bizbox clients make up a variety of market leaders in the following areas: Small & Medium-Sized Entrepreneurship, Photography, Sales, Marketing, Social Media. Our clients require creative content that is inspirational, motivational, narrative-driven, and also technical.

Our vision is to create products and services that radically improve the success of our customers. We are also a modern content communication company committed to creating and designing relevant and valuable content that will create amazement, ignite inspiration, educate, promote entrepreneurial gusto, and motivate our community of customers to succeed.

What we’re looking for:

Successful candidates at Bizbox are draft picks from the marketplace and professional peer group. They bring consistent intellectual energy and acumen to their position and increase value to our teammates AND our customers.

They demonstrate a strong alignment with our values. At Bizbox, we stay ‘True North’ by practicing:

• An Open mind to always improving through coaching.
• On-time and accurate delivery.
• Kindness.
• Transparency; Accountable and humble, yet has the strength to communicate with their upline with conviction.
• Always willing to go the extra mile for our colleagues and our customers. We bring a ‘solutions’ mindset to the table.
• Inspecting what we expect; Planning what we do, doing what we plan.

Job Description:

Within this role, you’ll actively establish, maintain and strengthen the internal audit process, supervise team members, and help execute seamless day-to-day operations of the team. As an influential member of the team, you’ll help to create a positive learning culture, will coach and train team members and review their work to ensure high quality, accurate, and efficient results and service delivery to clients. You will also be responsible for analyzing team members’ performances, identifying areas of refinement, and creating development plans.

Key Responsibilities:

• Managing a team of contributors including audit associates and supervisor; this would include assigning work, planning resource needs, answering questions they may have, and reviewing work to ensure the quality of performance is high and consistent across all deliverables.
• Work effectively as a team leader; sharing responsibility, providing support, maintaining communication and updating team members on progress
• Identify and implement solutions related to processes to drive efficiency across the team
• Contribute to training requirements, preparing SOPs and other materials and resources required
• Coach, supervise and conduct performance review and contribute to performance feedback for the team members
• Motivate team members and help nurture their technical and soft skills
• Identify and recommend areas of refinement in KPIs and KRAs to maximize team member’s efficiency without compromising quality
• Contribute to people initiatives, including recruiting and retaining team members
• General management responsibilities as required

EXPERIENCE/SKILLS & LEADERSHIP ESSENTIALS:

• 5+ years of task management experience with 4+ years of experience in leading and managing teams
• Ability to display project management skills and execute tasks within strict deadlines
• Good leadership and interpersonal skills and strong team player
• Excellent communication skills, both written and verbal
• Good time management, problem solving, and multitasking skills
• Ability to train, coach and mentor other team members
• Should be persuasive, adaptable and versatile (including the ability to innovate & demonstrate out of the box thinking)
• Ability to understand key performance indicators and measurements impacting efficiency and quality