Job Duties/Responsibilities may include but are not limited to:
Lead the Team in Support & Implementation projects in the Master Data scope in SPM Cat Parts systems.
Follow End to End Change Request Management Tasks for Functional Requirements / Business council Items.
Requirement gathering from Business
Create and review functional requirement documents
Perform manual unit testing and
Integration testing of new functionality
Ensure Teams 100% SOX compliance, etc.
Monitor and Support Production System / Jobs. Communicate to business partner the issue impact and resolution. Handle business partner inquiries, coordinating the resolution with the various support groups.
Follow defined support processes, with focus on ITSM incident management.
Coordinating with the MD team for support activity (24 x 7) & provide MD functional / technical guidance to the Team.
Strong knowledge & Work experience on Material, Vendor, Customer & Business Partner concepts in Master data.
Strong knowledge & Work experience on LSMW & Debug Idoc, Bdoc & Queues.
Good Hands on experience with CIF & BATCH Jobs.
Bachelor’s degree in Engineering – BE / B.Tech or equivalent with strong analytical & decision making skills.
Client/Business partner facing skills, ability to run workshops.
Experience on Handling a team for support & implementation projects.
Excellent communication (written and oral) and interpersonal skills
Good knowledge of Tidal, HPQC & Service Now Tools.
Candidate should be flexible to work in rotational shifts including night shifts, when needed.
Added advantage –
Caterpillar is an Equal Opportunity Employer (EEO).