PRIMARY FUNCTION:
1.
State the primary function or overall purpose of your position.
This role is in Accounts Receivable Process in a fast paced, high volume SSC environment that supports Eaton’s global business and operations that use SAP application for financial accounting and reporting. The position is responsible on core activity related to working through the AR and AP statements in the start of the month, analyzing deductions, collections with a high degree of efficiency and quality for Eaton business units. This position is responsible for one or more Accounts Receivable activities – deductions, collections etc. while fostering process improvements and continuous learning. This position is also responsible for managing key production metrics and activities associated with quality audits.
2.
List the essential functions (i.e. key responsibilities with expected end results) which must be accomplished in order to fulfill the purpose of your position as described above.
A.
Day to Day Activities:
Driving customer satisfaction as per customer expectations and service level agreements.
Performing Intercompany (IC) Reconciliations, query handling (team and customers)
COA clearance (driving aged and current open COA lines)
Tracking and clearing any OOB’s
Working with internal teams i.e. PTP, RTR, corporate sites and site/plant for clearances
An expert – Work with the team members to resolve issues as well as provide solutions to the issue
Knowledge sharing/training team members to drive standardization of processes.
Preparing monthly and quarterly metrics
Provides customer support and resolution to issues by metrics monitoring and quality audits in order to assure quality of product to the customer.
Working knowledge of bank reconciliations and Customer reconciliations
Adhering and ensuring smooth month end close
Driving process improvement
Preparing daily analysis report to compare spike or reduction IC COA
Preparing action plan and drawing strategy to accomplish same.
B.
C.
E
Governance:
Focus on internal controls especially to SOX, statutory requirements – local as well as US GAAP, company’s accounting policies
Work on remediation of gaps identified as part of various audits – Internal, External, SOX, Peer Review
Define process/strengthen processes to ensure better and strengthen controls in AP processes
Continuous Improvement
Drives continuous improvement by proactively identifying areas of process simplification, improvement and automation through Lean tools like Six Sigma, BPI, Kaizens, VSM etc.
Ad-hoc Activities:
Participates on project enhancements as process knowledge expert.
Prepares monthly metrics reporting for both senior management and the process team in order to identify areas where progress is being made or opportunities for improvement.
Works as a specialist and a trainer to team members
Other activities assigned by supervisor or special requirements for management or company
Know and comply with Eaton policies: Global Ethics, Values and Philosophy, Management Environmental Safety and Security and Health (MESH).
DIMENSIONS:
Record any measurable statistics which your position impacts such as production expenses, maintenance expenses, sales volumes, payroll costs, capital expenditures, research budgets, cost of purchases, value of inventories controlled, employees supervised (direct and indirect).
Cost per cash application
IC Reconciler Per Full-Time-Equivalent.
Quality – Data Entry
Cash on Accountss
Customer Survey and Employee Survey results.
ADDITIONAL INFORMATION:
Describe all other aspects of your position that you feel are important and which have not been adequately covered (i.e. unique problems encountered, special freedom to take action, critical outside contacts, exceptional working conditions etc.)
This role will require the candidate to be open for 12:30 to 21:30 shift.
This role requires an individual to be able to adapt to change in an ever-changing environment and manage a staff to those changes.
Supplier of resourcing to other areas of the organization which requires continuous cross-training efforts.
Managing multi-lingual and multi-cultural staff to be able to support our global customer’s expectations for Invoice Processing.
Qualifications
SPECIALIZED KNOWLEDGE:
5.
Describe any specialized knowledge or skill (e.g., technical, scientific, administrative, managerial) which your position requires.
As an Individual contributor must have (6-8 years) is essential, preferably a MBA/Graduate from Commerce
Must have relevant experience of at least 05 years’ experience in AR (OTC) is essential.
Knowledge of ERP required – Oracle, SAP, MFGPRo
Process knowledge of OTC cycle
Knowledge of SOX/ US GAAP/ India regulatory/Internal control
Effective communication with ability to build successful teams
Excellent written/oral communication skills
Demonstrated process improvement and project leadership skills
Ability to independently achieve consensus and bring forward new ideas to remove barriers
Proactive work style
Ability to work under pressure and balance many assignment at one time
Proven Record of delivery of process improvements.
Ability to own a project and bring it to a logical and successful completion
Change Management Experience is preferred
Core knowledge of AR- Order to Cash
Strong analytical, problem solving and conceptual skills. Must be able to analyze data, identify problem areas, make improvement recommendations, and implement approved recommendations.
Customer focused with an attitude and ability to define and meet customer expectations.
Proven experience with Microsoft Office Suite or similar.
SAP/Oracle Financial or equivalent Financial Systems experience.
Some knowledge of lean tools such as 8-D analysis, Pareto Charts, and Business Process Improvements (BPI).
Demonstrates strong skills on following competencies: Dealing with Ambiguity, Customer Focus, Functional/Technical Skills, Integrity and Trust, Intellectual Horsepower, Managerial Courage, Organizational Agility, Drive for Results.
What you will get from usEaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Job: Finance/Accounting
Region: Asia Pacific
Organization: Corporate Sector
Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: No
Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.