3rd Line Infrastructure Engineer – Wintel Server Administrator.
· Purely Server Admin skills – DNS, cloning in storage and snapshot in VMware, ITIL, ticketing tool, Vcenter, Vsphere or replication, server upgrades and patching, SCOM, SCCM, ScienceLogic.
Your key responsibilities will consist of:
· Installation, configuration, maintenance and support of infrastructure and systems
· Offer expertise within the team for the resolution of all technical incidents and problems
· Make a significant contribution in delivering continual tangible and measurable benefits and value in terms of improving customer service & satisfaction and operational efficiency, whilst reducing risk and operational costs to minimal levels
· Proactively identify opportunities and create and deliver robust business case proposals to team Manager to improve reliability, stability and efficiency
· Instigate and orchestrate changes to infrastructure and systems, in line with change control processes
· Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations
· Support, coach and mentor the more junior members of the team, leading by example
· Contribute with ideas and suggestions on continuous service improvement
· Develop, produce and maintain IT documentation and following IT procedures as required
· Provide out of hours support for major incidents as part of an on-call rota
Essential Skills and Experience
· Significant knowledge, understanding and expertise including but not limited to:
· Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS
· VMware Data Centre Virtualisation, vSphere ESXi, vCenter, SRM/SRA,
· Veeam technologies: Veeam Backup & Replication, Veeam One, Veeam Backup for O365 and Veeam Availability Orchestrator.
· Quest – Azure Active Directory backup and recovery
· Disaster Recover, Replication and Recovery services
· Server Hardware: HPE Apollo, HPE Synergy / One View, HPE Rack/Blade Servers.
· Storage technologies: SAN (HPE 3Par, EMC VNX) , Fibre Channel Switches (Brocade) etc.
· IaaS and Cloud technologies; Microsoft Azure, Office 365, AWS, RackSpace
· Server Networking including TCP/IP, DNS, WINS, DHCP, Load-Balancing technologies (JetNexus)
· System Management and monitoring technologies; SCOM, SCCM, ScienceLogic
· Scripting knowledge (PowerShell)
· Anti-virus technologies; Symantec End Point Protection
· Experience supporting large/enterprise level infrastructures
· Excellent analytical and problem solving skills to achieve prompt resolution
· Strong experience of incident and problem management including 3rd party service providers
· Capable of managing concurrent initiatives
· Solid operational understanding of service management standards and tools; Minimum ITIL V3 Foundation qualified
· Industry recognised qualifications including but not limited to Veeam Certified Engineer or Architect (VMCE, VMCA), Microsoft Certified (MCSA, MCSE) and VMWare Certified Professional (VCP)
Job Type: Full-time
Salary: Up to ₹2,000,000.00 per year
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Experience:
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