Exam Hiring for Back Office Coordinator (Urgent) Job at Mumbai Full Time

About Exam18:

Almond Books (Formerly Exam18) is India’s No. 1 platform for Board Exam preparations for ICSE and CBSE Revision Notes, Prelim Papers, Formula Guides, Tips & Tricks etc. by India’s Top Educators. In the past five years, Exam18 has helped over 50,000 students achieve their dream score in board exams through outstanding study materials from School Teachers and Private Tutors across India.

Website: www.exam18.com

Job description:

Almond Books is hiring a B.Com/BSc/BMS graduate to oversee order fulfillment, online catalog management and customer service.

Key skill-set:

E-commerce order fulfillment, Vendor management, Microsoft Office suite, Good communication skills.

Duties and responsibilities:

• Oversee daily order fulfillment (scheduling courier, packing and shipping).
• Answer customers’ phone calls and respond to their questions via WhatsApp, emails, and telephoning.
• Follow up on customer inquiries and order tracking.
• Maintain accurate customer databases, activity logs, and reports.
• Vendor coordination and management.
• Manage inventory.
• Support the overall operation as necessary.
• Good communication skills in English
• Strong coordination and management
• Knowledge of Word, Excel, Email, Internet
• Support all areas of as needed

Required Qualification and skills:

• Ability to communicate and organize well.
• Ability to be flexible and adaptable within a team environment.
• 0-2 years experience in E-commerce fulfillment. Freshers may also apply.
• Immediate joining.

This opening is for our Mumbai (Kandivali West, Opp. Station) location.

Apply only if you reside within an easily commutable distance from our office.

Benefits:

• Start-up culture
• Snacks
• Paid Sick leaves, casual leaves

Office Location:

Opp. Railway Station, Kandivali West

Office Timings:

Mon-Sat, 9am – 6pm

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹20,000.00 per month

Schedule:

• Day shift
• Morning shift

Application Question(s):

• Where do you live in Mumbai?
• What is your last drawn salary and expected salary?