Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers’ site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. Capable of handling services in DGS & CT modalities. Knowledge on additional modalities like MRI /PET/NM will be welcome
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world
Roles and Responsibilities
In this role you will be
Maintaining all models specific to DGS/CT modality in the assigned area. Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. Daily interface with doctors and technicians on equipment status issues.
Ensuring satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
Assisting in the growth and direction of business in his/her geographic area. Productivity: Responsible for Warranty and PMS contract cost control.
Completing all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
Playing a leading role in complex and multifunctional rooms. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Required Qualifications :
2 plus years of experience in field Services experience in CT/ Cathlabs/ CArm /Mammo & Digital X Ray service. Comprehensive knowledge of handling DGS modality & multi-modalities (optional). Sought by others for guidance and advice.
Bachelor’s degree from an accredited university or college ( or a high school diploma with relevant experience).
Desired Characteristics :
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.