Global HealthOne Outsourcing Pvt Ltd Hiring for Virtual Front Desk Agent Job at Surat Full Time

VIRTUAL FRONT DESK SERVICE PROVIDER FOR HOTELS

Job Title : VIRTUAL FRONT DESK AGENT For U.S. Based Hotels

— >Job Duties and Responsibilities

– Virtual check in/check out.

– Coordinating with the ground staff of the Hotel.

– Answer and address incoming phone calls in a timely and polite manner

– Clearly determine the purpose of the call. Efficiently manage multiple phone calls.

– Deal with queries and provide correct information

– Take reservations

– Handle modifications or cancellations of existing reservations

– Handle and resolve guest complaints

– Be able to answer any questions relevant to a guest’s reservation, hotel amenities, driving

directions, area information, billing questions, etc.

-Take and deliver messages accurately and completely.

— >Qualifications

– High school diploma

– knowledge of administrative and clerical procedures

– knowledge of computers and relevant software applications

– knowledge of customer service principles and practices

– Be able to work overnight

Skills

– Strong Verbal and Written communication skills (English)

– Attentive listener

– Professional personal presentation

– Customer service oriented

– Organized

– Stress tolerance

– Show Initiative

– Problem solver

Available shifts: (7:00 AM to 03:00 PM), (03:00 PM to 11:00 PM) and (11:00 PM to 7:00 AM)

“Candidate should be flexible to do any given shift”

Location : DINDOLI, SURAT

WORK FROM OFFICE

Salary : 14,000 – 22,000

Salary is no bar for right candidate

Freshers may also apply.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹14,000.00 – ₹22,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Flexible shift
• Morning shift
• Night shift
• Rotational shift
• US shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:

• Surat, Gujarat, Surat – 395017, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)