Brand Technical Specialists are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a Brand Technical Specialist, you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
You, as a ‘Brand Technical Specialist’, are responsible for developing specific IBM server solutions that address client’s business needs (both industry and business) and deliver client value while supporting IBMs Systems Hardware specific business strategies by selling IBM Server Hybrid-Cloud (Power Systems) to enterprise and commercial accounts. We live in an era of remarkable change and opportunity. Data and technology are transforming industries, society, and even the workplace by building professions that didn’t exist before. The emergence of cognitive computing, Hybrid-Cloud, analytics, social, mobile and security. As the world’s largest technology and consulting employer, IBM is a leader in Digital Transformation, Hybrid-Cloud and AI and we encourage you to consider being part of this remarkable team. We are seeking talented individuals passionate about making an impact in selling IBM’s server portfolio to both maintain and grow existing revenue streams and relationships and to develop new clients, and who are ambitious, influencers, ready to interact with a variety of other highly motivated people, and love to work in a changing environment.
Our successful Technical Specialists use their expertise to deliver industry centric Business solutions to clients of all sizes and markets. As a consultative, client facing, sales professional, you will be guided by IBM’s purpose: To Be Essential to its clients. You will need to build and provide critical resources needed to develop the best solution for the client. Applying IBM brand strategies and offerings, methods, and models, to ensure world-class design and delivery for some of the world’s most creative IT and business solutions. You will actively engage clients, establishing trust and credibility in our ability to help them grow their businesses. Solving strategic and tactical business problems with IBM confirmed technology solutions.
You will work with Market Server Sales Team to develop and implement specific account penetration strategies.
Be able to present the IBM technical vision and offering strategy to across the solution offering to all levels across the customer internally and externally e.g. technical or business leads.
Own the delivery of technical briefings for solutions and/products for external and internal customers/partners including proof of concepts/demonstrations when required
Conducts research, answers questions and helps to handle objections that arise during the sales process
Is a technical expert and consultant that helps to develop and propose solutions that meet the technology and business requirements of clients
Serves as a trusted technology advisor to clients and serves as an internal resource on technical issues or specific business applications
Maintain product/solution expertise of market trends in aligned technology including detailed understanding of the competition
Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources and abilities
Engage in social media / digital marketing awareness efforts around IBM Server portfolio and thought leadership
Social media engagement
Ability to provide competitive responses in the field of Server solutions
Required Technical and Professional Expertise
Experience in Virtualization Technologies (IBM PowerVM, KVM, RedHat Virtualization (RHV))
Experience in Containers, Kubernetes, RedHat OpenShift technologies
Experience working with infrastructure automation products such as Ansible
Experience in IBM Power Servers, VIOS and LPARs
Experience in AIX, Linux on Power (Redhat/SLES/Ubuntu)
Experience in Server networking (Linux, AIX)
Good knowledge in cloud concepts (Public/Private/Hybrid)
Experience in Performance analysis and sizing concepts
Experience in HA and DR technologies
Good Communication Skills both written and Verbal
Overall experience of more than 7 Years in the AIX/Linux Domain
Preferred Technical and Professional Expertise
BA or equivalent preferably in Technical or Business field
Experience in customer service/support, consulting, and/or technical pre-sales
A passion for customer service and relationship building
Desire to thrive in a fast-paced, constantly changing, results-driven work environment
Excellent written and verbal communication skills
Technical Aptitude to understand the IBM Storage portfolio
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partner’s supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.