Kyndryl Hiring for SCCM Admin Job at Bangalore Full Time

483672BR

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. In October 2020, IBM announced it’s intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies – IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.

Please be aware Kyndryl will continue to use some IBM systems for a certain period after spin-off. This means when you sign up to either the IBM or Kyndryl candidate portal, you will have the benefit of being able to see and apply for IBM and Kyndryl jobs and to access information about IBM and Kyndryl jobs you have applied to, for a limited period from either candidate portal. If you have already signed up as a candidate on IBM’s portal, please continue to use this account to access IBM and Kyndryl jobs.

• Deployment of Applications and Software Updates to certify that programs are supported and have latest security measures to achieve short and long term business objectives. Manage and configure User and Device collections to ensure users have the applications necessary to achieve their goals. Management of Compliance Settings by creating and importing Configuration Items. Researches SCCM best practices, available programs and client needs to provide recommendations to business units on most suitable configurations.
• Deploying Operating System Images (primarily Windows 10) via SCCM OSD to include:
• Configuring WDS, configuring PXE, configuring the VM build environment, and integrating with MDT
• Build / Capture / Update Windows 10 images
• Manage images (updating of Drivers, etc.)
• Creating Distribution Points and distributing the images accordingly
• Creating a deployment Task Sequence and deploying the Task Sequence
• Creating Packages for Operating System Deployments
• Perform work to ensure configuration is properly deployed to meet business needs and to prevent software issues that will impact ability for North America business units to meet their objectives.
• Create, modify, and produce custom reporting as needed to support business needs.

• Responsible for effectively responding, troubleshooting, prioritizing, resolving and documenting end user computing issues and problems within the North America region. Includes resolving device hardware, software, printing/scanning/faxing, connectivity and fundamental networking problems. Software problems involve operating system, business application and commercial off the shelf applications. Ensure the timely resolution/referral of the above by documenting the impact and assigning an appropriate priority and resolution within the expected Service Level Agreements (SLA).
• Perform diagnostics and use collected data on problems to determine source of error(s) and implementation of associated fix. Analyze and correct problems using documented procedures, available tools, and acquired knowledge and skills. Collaborate with team members to resolve more complex problems and escalate difficult issues to next level manager for additional technical assistance/guidance.
• Create and post relevant documentation on the above to the designated team site. Provide administration for user and device Active Directory accounts. Provide documented changes or improvements to troubleshooting techniques and procedures used by first level support staff.
• Provide input on methods for increasing the delivery of solutions and work place tools provided to business partners. Collaborate with other members of the IT team for escalation or knowledge transfer as required to provide transparency of work being performed, trending of issues, etc.
• Performs other duties as needed and assigned.
• Education: Associates Degree or above in computer science, similar discipline or equivalent related education, training and experience.

• Scripting skills with VBS or PowerShell required
• Experience with creating device and user-based collections in SCCM
• Experience creating and administering advertisements and programs with the ability to monitor success, troubleshoot failed deployments and provide remediation.
• Problem solving, Collaboration,Teamwork, Attention to detail, and Proactive thinking

Bachelor’s Degree

Bachelor’s Degree

India

KARNATAKA

Bangalore

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Technical Specialist

Systems Administrator

Full-Time

Regular

Early Professional

No Travel

(Y030) Kyndryl Solutions Private Limited

No