Your Role and Responsibilities
Required Technical and Professional Expertise
Perform general SCCM administration and troubleshooting.
Create and administer advertisements, programs, collections, and custom reports in SCCM.
Troubleshoot failed SCCM deployments and SCCM health issues.
Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center.
Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, backups, restores, software delivery, client heath, reporting, boundaries, bandwidth settings, creation of various collections.
Manage and administer SCCM client health, including the process of getting clients healthy.
Installing SCCM clients with Client-Push and good experience in Trouble shooting.
Perform periodic cleanup activities of the SCCM infrastructure
Provide second Level support for Software Deployment problems
Support manual software installations for the region specific devices
Generate and provide reports as and when required
Work with Microsoft in case of issues
Participate in Audits and provides appropriate information
Participate in appropriate regional activities / discussions / projects and meetings
Should be aware of the ITIL Process of Incident and change management
Troubleshooting the patch failure machines and fixing the issues.
Configuring and installing Distribution Points.
Creating OS package (Fresh Install & Upgrade) with required task sequence.
Keep all client & SCCM Console version up to date with latest release as per requirement.
Notify about EOL/EOS products into environment & perform actions as appropriate to make those products compliant.
Develop and deploy
Automations to provision permanent fix for end user issues
Automation of repeated tasks
Automation of standard SOPs where feasible
Preferred Technical and Professional Experience
Working knowledge of Microsoft Windows administration (Active Directory).
Working knowledge of Windows Server (2003 to current) and Workstation (Windows 7 to current) Operating Systems.
Experience in patch remediation with the focus on security/vulnerability research and mitigation.
Good knowledge and experience with Systems Center Configuration Manager (SCCM) software updates and reporting functions.
Systems Center Configuration Manager (SCCM) certification
Good understanding of Scripting including Powershell and other scripting languages.
Working knowledge on UNIX, Linux, and AIX is a plus.
Ability to efficiently prioritize and organize competing work demands with little oversight.
Working knowledge in reviewing vulnerability bulletins/findings and providing recommended mitigation and impact assessments.
Experience in creating documentation. Audiences can vary between technical and non-technical users and management.
Required Education Bachelor’s Degree
Preferred Education Master’s Degree
State / Province MULTIPLE
City / Township / Village MULTIPLE CITIES
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Technical Specialist
Role ( Job Role ) Systems Administrator
Employment Type Full-Time
Contract type Regular
Position Type Early Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No