Location: mumbai, mh, in, 400059
Company: lloyds register
Location:mumbai : india management office
Position category:business development
Position type:employee regular
To support our client centric business model, lrqa is growing our commercial teamsThese teams consist of inside sales, external sales and corporate account managers.
The inside sales team at lrqa is responsible for lead generation, transaction sales and engaging with dormant clients so that we can
Reach out to more clients and understand their needs’;
Use this information to plan how we will meet those needs; and
Support external sales.
The inside sales team will serve as the interface between our clients and lrqa teams (e.gService delivery, external sales, marketing, and service delivery support) to ensure we expand our reach and develop services, marketing & sales strategies which are relevant to each specific client group so that we can grow the life time value of our existing clients and maintain our high end brand positioning.
To enhance our client network, increase transaction sales, engage with dormant clients, support external sales teams, acquire new business:
Generate new client contacts.
To build and enhance customer relationships, identify business opportunities.
Support external sales team with potential leads.
Secure transactional contracts.
To work with operations and customer service to retain current client base and to sustain current relationships and improve share of wallet and profitability of existing client portfolio.
Work closely with marketing colleagues to ensure good quality leads.
Communicating with customers, making outbound calls to potential customers in the assigned region,
Track and proactively connect with potential leads thru salesforce – analyse, qualify and reassign the same to external sales as appropriate
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Manage active leads in the region
Understanding customers` needs and identifying sales opportunities.
Keeping up with product and service information and updates
Staying informed about competing products and services
Creating and maintaining a database of current and potential customers and contacts
Support external sales
Collaborating with the marketing team to ensure quality leads
Ensure all commercial contracts for transaction sales are quoted efficiently and calculated with the required level of profitability
Establish and maintain strong working relationships with customer services and technical delivery teams
Collect feedback from clients and work with internal teams to resolve client concerns;
Keep strong communication lines open with other sales colleagues, account managers and business development community across the wider lrqa group.
Monitor and report on all client meetings and visits for each client, including relevant competitor activityDisseminate this information to line managerContribute to appropriate sales review meetings.
Support and represent lrqa at industry events, local seminars and presentations as required.
Follow lrqa governance procedures / guidelines
To pursue continuous professional development and maintain a high degree of discipline knowledge and awareness.
Contribute to protecting and enhancing the reputation of lrqa and to improving the business, by putting forward new ideas and, when requested to do so, supporting the implementation of change to meet the future needs of the business.
Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake or sell work that compromises your or your colleague`s safety or health.
Report in a timely manner all incidents including near miss and safety observations (nmso), accidents and injuries and raise any health and safety concerns with your line manager.
A bachelor’s degree with experience in manufacturing/power/downstream/upstream energy sectors.
At least 5 years relevant experience in lead generation, sales/marketing and client facing role with proven track record of securing contracts.
Experience of identifying client and business opportunities.
Excellent phone and cold calling skills.
Excellent communication skills, both verbal and writtenAbility to communicate effectively at all levels – both inside our organisation and outside in the business.
Strong commercial awareness – in particular, basic understanding of financial and non-financial information
Understanding of sales and marketing principles, including crm principlesExperienced with using sales crm systems like e.gSalesforce will be an advantage.
Good organizational skills and the ability to multitask.
Committed to continuous personal development through continually looking for opportunities to improve sales skills
Excellent it skills – word, excel, internet, powerpoint, databases and email- softwareAgile to adapt technology.
Good interpersonal and communication skills with the ability to influence clients and colleagues to deliver excellence
Self-motivated with “go getter” attitude and ability to work in a highly technical environment.
Ability to assimilate market intelligence and detailed client or market information to support sales decisions.
Good team player with skills to work effectively in a global environment with colleagues of different cultures
Diversity and inclusion at lrqa:
We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each otherWe are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.
Together our employees make our communities better and we want you to be part of our diverse team!
Lrqa is a leading global assurance providerThe integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future(group entities).
Job segment: sustainability, crm, database, energy, technology
Posted 4 days ago