We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Senior Software Automation Engineer
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Global Customer Care team drives operational support resolution for Mastercard’s B2B & B2C customers and represents the customer internally to ensure our company provides the highest quality customer experiences.
The RPA team within the CX Tech team team provides automation solutions for daily business processes. The team’s customers rely on this highly skilled team to provide efficient automated solution to daily business processes.
The selected candidate will play a critical role in
Identifying opportunities for automation within software processes.
Working along business partners to gather requirements and following through with end-to-end deployment and Collaborating with them to understand how automation can improve workflow.
Designing and executing QA tests for such automations.
Identifying bugs and quality issues in development, UAT and production.
Installing and maintaining applications and databases relevant to automation.
Partnering with Scrum Master and Product Owners to lead day to day software development efforts.
Creating and maintaining documentation for production support as well as business continuity and disaster recovery.
Ensuring adherence to established software development process.
Effectively communicating to management, business owners, and other stake holders.
All about you:
• Automation Anywhere development experience
• Experience in managing server/client infrastructure and connectivity
• Experience in IT/Programming/Analytics consulting
• Experience in IT/Programming (.NET or Java), Analytics (Database, SQL)
• At least 3 years of experience in software development life cycle on analytics or systems integration engagements across strategy, design and implementation
• Practical knowledge of a programming language
• Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner with both technical and non-technical customers.
• Must be able to think strategically and act tactically
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
Desirable or additional capabilities:
Automation Anywhere Expert certified
Basic SQL knowledge is a must. Advanced SQL experience preferred
UiPath development experience
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Requisition ID: R-165960