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- Day-to-day operations and administration of G Suite
- Develop a procedure to improve the supportability and interoperability of the platform
- Troubleshoot system problems and ensure timely escalation/resolution
- Provide training and front line end-user support to Google Guides and VIPs
- Monitor new trends and propose the use of new features to increase adoption and productive use of G Suite
Requirements
- Degree or Diploma in Information Technology or related fields
- 2 years of helpdesk/support experience
- Experience with cloud services/applications administration
- Experiences in Windows server administration and G Suite (Chrome, Docs, Sheets, Slides, Gmail, Sites, Drive, and Hangouts) will be an added advantage
- Excellent customer service, communication, and interpersonal skills
- Dynamic, resourceful, and creative. Able to explore and deploy solutions independently.
Application Deadline: 28/2/2022
Expected Start Date: 28/2/2022
Job Types: Full-time, Regular / Permanent
COVID-19 considerations:
Yes
Education:
- Bachelor’s (Preferred)
Experience:
- Google Suite: 2 years (Required)
Work Remotely:
- No