United Airlines Looking For Senior Manager – Enterprise Analytics IND at Gurgaon, India Full Time

United’s Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: “Connecting people. Uniting the world.” drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run “Business Resource Group” communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities

The position has both strategic and tactical responsibilities. This role will drive projects in the Analytics space resulting in incremental revenue or improving efficiency. Role requires work with multiple stakeholders leading and managing initiatives that leverage data, modeling, predictive analytics to drive incremental revenue and/or customer experience.

Individuals with strong communication and interpersonal skills and willingness to take initiative and ownership will be successful. This role requires business intuition and a working knowledge of analytical tools. This role reports to Head of Data Science and Enterprise Analytics (India Knowledge Center) and has responsibility of leading a team to successfully deliver projects.

• Lead projects ensuring quality, timeliness and effectiveness of analysis and solutions

• Collaborate with internal divisions, to drive value through evaluating product performance, offer optimization, pricing and personalization

• Be a consultant to business stakeholders – provide in-depth analyses, develop business cases and recommendations for innovations to address business opportunities

• Collaborate with internal and external teams, help business owners make faster, smarter decisions

• Socialize key initiatives with stakeholders

• Create and deliver presentations as required

• Challenge internal team on advanced analytical concepts – lead and guide modeling techniques, approaches and methodologies

• Ensure alignment and prioritization with business objectives and initiatives

• Manage a team of data and analytics experts

• Hire, train, retain and challenge best-in-class data science and analytics professionals

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

Required

• Bachelor’s degree

• At least 8 years of experience in analytics

• At least 3 years of experience in a supervisory role

• Proven experience managing multiple projects effectively

• Proven experience in delivering value with use of data

• Hands on experience with Big Data ecosystems

• Be experienced in manipulating and analyzing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationship

• Strong knowledge of either SAS, R or Python

• Be proficient in using database querying tools and able to write complex queries and procedures using Teradata SQL and/or Microsoft TSQL

• Proven comfort and an intellectual curiosity for working with very large sets of data, pulling in relevant team members to address identified – and sometimes undiscovered – needs

• Project/stakeholder management:

• Manage a team and deliver to exceed client/stakeholder expectations while ensuring a high quality, on-time delivery

• Track record of delivering strong business results

• Be adept at juggling several projects and initiatives simultaneously through appropriate prioritization

• Deliver end results maintaining quick turn-around times and high quality standards

• Lead brain storming sessions and propose hypothesis, approaches and techniques

• Soft skills:

• Strong story-telling & articulation skills ability to convert analytical output into clear, concise and persuasive insights & recommendations for technical & non-technical audience

• Strong influence and relationship management skills; comfortable interacting with all management levels

• Be able to communicate complex quantitative analysis and algorithms in a clear, precise and actionable manner

• Exhibit written and spoken English fluency

• Must be legally authorized to work in India for any employer without sponsorship

• Must be fluent in English and Hindi (written and spoken)

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position

Preferred

• Master’s Degree in a quantitative field like Math, Statistics, Operations Research and/or MBA

• Background in Machine Learning and Stats is preferred but not a must have

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled