Associate, Technology Operations – Pune, India
Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join the team and help shape our company’s digital capabilities and revolutionize an industry! Join Western Union as Associate, Technology Operations.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Better requires process discipline and simplification
As a member of our engineering team, you will design, implement, integrate, and maintain IT operations management and change analytics tools at the core of Western Union technology world. You will be liaising with different teams and stakeholders, you will work to understand business problems and requirements, and will subsequently build processes and solutions to achieve desired outcomes. You will play critical role making Western Union IT operations more effective and efficient by enhancing collaboration, automation, change, event, incident and problem management processes and capabilities.
For this role, we require you to have a technical degree or equivalent with 3+ years’ experience in monitoring tools/AIOps/Development related technologies. Design and implement integration of (x)Matters and Evolven with Monitoring, AIOps, ServiceNow and Automation platforms. You’ll have knowledge of at least several tools (XMatters, Evolven, Dynatrace, Micro Focus suite, Big Panda, ELK) with experience in integrating/implementing AIOps tools. You’ll come with ability to work on medium to complex projects under limited supervision and able to prioritize workload to achieve the team goals. Having knowledge of Ansible, Git, Jenkins, and automation tools will have an added advantage.
Join us, and let’s move money for better
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.