Basic Function:
Role and Responsibilities:
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests
Education: Technical education in Hospitality management is preferred
Experience: 1 – 2 years of relevant experience in 5 star hotels or resorts
Skills and Abilities:
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