Oracle Looking For DevSecOps Engineer – Python/Shell, Linux, WebLogic, Cloud Native Tools at BENGALURU, India Full Time

Job Description

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

Responsibilities

Job Title : Senior System Administrator, Oracle Cloud Service Center (OCSC)

Grade : IC 3

Purpose : To provide operational support for one of the industry’s largest Cloud environments through tasks such as environment configuration, monitoring, event troubleshooting, and tool development.

Location : APAC

Description : Working as part of a OCSC shift, you will be part of the global follow-the-sun 24/7/365 Oracle Cloud Operations team with the mission to maintain and enhance the global Cloud environment. A key responsibility of the role will be to continuously raise the industry bar by driving efficiency and overall customer experience improvement into the greater Oracle Cloud system. Oracle Cloud is a major focus point of the company. As a result, both computing environment and human organizational growth is occurring at a rapid rate. Best of breed technologies are continually reviewed and supported for the delivery of a positive customer experience to highly acclaimed hosted products such as Fusion application.

As a member of the Oracle Cloud Operations team, you will be surrounded by “willing to help” individuals representing some of the brightest and most innovative minds in the industry. You will be a part of an organization that prides itself on providing training, empowerment, and career progression.

Tasks:

Environment Monitoring & Configuration

• Perform shift OCSC coverage managing the Service Cloud platform

• Follow standard operating procedures and policies in administering environmental support

• Execute approved changes during change windows

• Monitor and administer live application servers and test system health

• Participate in project delivery aimed at increasing capabilities around monitoring, notification, configuration and deployment of servers and applications within the Oracle Cloud Platform

• Recommend and execute modifications to Linux systems and Oracle Cloud Applications in order to improve efficiency, reliability and performance

Incident Request Handling Process

• Fulfill service requests from internal and external customers surrounding the management of Oracle Cloud Platform within applicable Service Level Objectives

• Work through the ticket queue in the correct priority order

• Ensure ticket tool is properly and effectively utilized to capture information for reporting purposes

Event troubleshooting

• Respond to monitoring alerts to quickly identify trouble source and implement resolution to avoid or reduce duration of an outage

• Coordinate with system operations, business application and database administration functions to ensure availability, reliability and scalability of Linux systems to meet business demands

• Work closely with Performance and Customer Services teams on customer impacting incidents

People & Self Development

• Actively participate in respective training programmers to develop the required skills

• Strong understanding of the organization’s goals and objectives

• Take part in Performance management using the Oracle OCSC appraisal system

• Ensure to maintain an up to date PDP with line manager – monitor progress, and find solutions for individual training needs

• Assist in the training and development of more junior team members

• Seek out opportunities to further grow your knowledge of the OCSC environment and OCSC services

• Take opportunities to get involved in divisional activities outside of your day job

• Build relationships with peers and internal experts, stretching beyond your immediate team across the wider division

• Develop and maintain training materials and systems documentation

Required Knowledge, Skills, Abilities, and Background

• Bachelor’s degree in Computer Science / Electronics / Electric Engineering or equivalent.

• Strong knowledge on Free BSD/Unix/Linux Skills – is a Must

• Application support experience in SaaS (software as a service) environment –is a Must

• Strong knowledge on Mysql database (To write the simple select query, Joins, View etc) – Understanding /reading /writing / troubleshooting SQL script is a must

• Strong knowledge on WebLogic and LAMP stack (Apache, Ngnix, Mysql, PHP,TOMCAT application server) –is a Must

• Strong knowledge on scripting (Shell, PHP, Java Script)

• Basic knowledge on C/C++, HTML,XML

• Understanding of the concepts 3 tier web application stacks

• Good troubleshooting skillsKey Responsibility

• Monitor automated alerts from various monitoring systems

• Interact with the Customer Support Organization in the capacity of Tier 3 customer support

• Coordinate with Network/DBA/Security and Customer Support team to resolve the issue

• Working in mission critical production environment

• Participating in Crisis event by providing the quick resolution with proper update with in SLA and time interval

• Resolve problems by executing Standard Operating Procedures. Provide feedback to enhance Standard Operating Procedures and create the new Standard Operating Procedures

• Develop training for other team members

Property Specific Skills / Abilities

• Specific knowledge of RedHat, CentOS, Oracle Linux platforms and FreeBSD

• Recommend and execute modifications to Oracle Field Service Cloud application and services in order to improve efficiency, reliability, and performance

• Familiarity with TCP/IP and web protocols, SOAP and REST APIs

• Ability to conduct research into Linux issues and products as required

• Systems and applications troubleshooting experience

• LAMP Administration experience within a mission critical environment

• Working technical knowledge of coding using Python and shell scripting

• Application support experience with MySQL and Oracle DB

Required Personal Attributes

• Good interpersonal skills with ability to present ideas in business-friendly and user-friendly language

• Highly self motivated and directed with keen attention to detail

• Proven analytical and problem-solving abilities

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Strong customer service orientation

• Experience working in a team-oriented, collaborative environment

Work with Oracle’s world class technology to develop, implement, and support Oracle’s global infrastructure.

As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.

Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems.

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer