Job Location
WFH
Published By
Logier Technologies
Type of Job
Full Time
Published Date
1 January 2021 at 2:30:00 am
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Effectively resolve L1 helpdesk queries as per deliverables outlined.
Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format.
Execute transactions as per prescribed guidelines and timelines.
Ensure that performance parameters are met to meet SLA targets.
Ensure customer/user confidentiality and data protection at all times.
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