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Acronis is dedicated not just to cyber protection but to the general protection of its potential and current employees, interviews are being held virtually during the current global covid-19 situation.
Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend onWe are in an exciting phase of growth and expansion and looking for a cloud partner success manager (psm) who is ready to join us in creating a #cyberfit future and protecting the digital world!
As the cloud partner success manager you will bring experience in account management and have a passion for data protection and cyber securityYou will work as part of the inside sales channel management organization and aligned with a portfolio of service providers utilizing acronis cyber protect cloudYour main goals as the cloud psm will be to drive drive annual recurrent revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of acronis.
Like every member of our `a-team`, the cloud psm has an instrumental role and impact on the success of acronis` innovative and growing business, so we are looking for a highly-motivated individual with a positive attitude who thrives in a fast-paced, rapidly-changing and global work environment.
What you`ll do
Drive quarter over quarter cloud revenue growth working through assigned partners
Make a territory analysis and planning for dedicated geographies to identify top potential partners
Perform account planning with all managed partners with level of certain details depending on partner`s engagement, loyalty and responsiveness
Train new and existing partners with existing and new products
Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools
Guide partners to adopt acronis automation and security tooling to increase their operational efficiency
Motivate and enable partners to sell acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
Drive partner`s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
Put maximum efforts to avoid churn and retain a partner
Engage and orchestrate all needed internal resources to help dedicated partners` growth
Profile every managed partner on vendors and tools they sell/use putting all information into partner passportEvery csp passport should have not less than 80% fields filled out
Know partner`s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed
Maintain a regularity/frequency of contact with every partner depending on priority
What you bring (experience & qualifications)
Minimum 3 years of sales and marketing experience in the msp channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired
Experience in selling professional service automation (psa) or remote monitoring and management (rmm) software services
In-depth channel and field sales knowledge with understanding of the cloud market business model
Strong presentational, communication and interpersonal skills with the ability to clearly articulate product`s different features and answer all customer questions
Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities
Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies
Highly persistent in follow-up conversations, negotiations and closing sales skills
Strong presentational, communication, interpersonal, planning and time management skills
Fluent english (+ another local language if applicable)
Ability to work from 15:00 – 00:00 am (applicable for people covering north america)
Passion and commitment to succeed by working hard and never giving up
Who we are
Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solutionThis all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.
Founded in singapore in 2003 and incorporated in switzerland in 2008, acronis is truly a global organization with more than 1,900 employees in 33 locations in 18 countriesIts solutions are trusted by more than 5.5 million consumers and 500,000 businesses, including 100% of the fortune 1000 companiesAcronis products are available through 50,000 partners and service providers in over 150 countries in more than 30 languagesAcronis is in an exciting phase of growth and expansion, recently receiving a $250 million investment from cvc capital partners, bringing the total valuation to more than $2.5 billion.
Acronis is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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