First and foremost, this is an educator support and teaching role.
Manage the full end-to-end aws academy educator ready-to-teach process, including relationship management, case troubleshooting and resolution, facilitating, tracking, reviewing and following-up on all elements of the educator ready-to-teach process through to completion.
Contribute towards ongoing streamlining and scaling of processes across aws academy and advise and review the development of aws academy curricula by serving as a subject expert.
Establish impactful relationships with aws academy educators’ serving as a support contact and mentor by contributing to educator community engagement forums and curating content to enhance educator experience and knowledge.
Ensure aws academy educators have access to all relevant aws academy resources and support by writing tutorials, how-to videos, and other technical articles for the educator community.
Review aws academy courses and educator feedback to advocate the voice of the customer.
Capture and share best-practice knowledge across the global aws academy educator and tpm communities.
Deliver teaching and enablement sessions for aws academy educators to provide curriculum and technology updates, deliver best practices, and specialized learning topics.
Deliver training and certification preparation events for educators.
Monitor the aws academy educator forums and internal case systems to ensure question responses are within agreed timelines.
Willingness to grow technical skill-sets in line with aws academy curricula.
Ability and willingness to travel up to 50%
1/ good communication skills – english lang 2/ ability to engage the audience with his/her delivery style3/ability to engage with senior leaders in a college/university environment
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