American Express Looking For Software Engineer – OpenShift Administration at Haryana, India Full Time

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

From building next-generation apps and microservices in Kotlin to using AI to help protect our customers from fraud, you could be doing transformational work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.

Focus:

Contributes to design, development, troubleshooting, debugging, evaluating, modifying, deploying, and documenting software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications.

Organizational Context:

Entry-level hire, member of a product engineering or delivery and integration team reporting to a Senior Engineer, Engineering Director or Director Product Delivery & Integration.

How will you make an impact in this role?

• Beginner level ability in software development, such coding assignments

• Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)

• Demonstrate increased self-reliance to achieve team goals

• Participate in code reviews and automated testing

• Debug basic software components and identify code defects for remediation

• Enable the deployment, support, and monitoring of software across test, integration, and production environments

• Automate deployments in test or production environments

• Automatically scale applications based on demand projections

Range of Impact/Influence:

You won’t just shape the world of software. You’ll shape the world of life, work and play. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. You won’t just keep up, you’ll break new ground. There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing: – Taking your place as a core member of an agile team driving the latest development practices – Writing code and unit tests, working with API specs and automation – Identifying opportunities for adopting new technologies – Leading a team of

American Express has embarked on an exciting Cloud, Big Data and Mobile transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team. You will contribute to a rock star start-up engineering team which will deliver the next generation auto-scaled, Highly Available, hybrid cloud enterprise application platform (Iaas/PaaS) for the mission critical American Express Delivery Transformation initiative.

The platform will deliver a framework to support multiple programming languages i.e Java, Node.js, Python, Ruby/Rails, Scala and Fuse for enterprise and consumer mobile & web application developers. You will create innovative tools and capabilities to enable continuous delivery – building, provisioning, and administering multi-tenant, scale-out applications throughout the life cycle, from development, test and into production. You will be challenged with identifying innovative ideas and proofs of concept to deliver against the existing and future needs of our customers. As a Senior Engineer, your primary responsibilities will be to maintain a robust, efficient, effective, 24×7 service operation for the Private Cloud environment and its tools. We are a start-up, we will wear many hats, work fast and smart, and adapt and iterate quickly. You will work closely with your US and India leaders and peers to deliver a “Follow the Sun” capability that is best in class in Quality and Capability at a cost-effective price point.

Responsibilities Include:

• This is an individual contributor role to manage Operations for Public, Private and Hybrid cloud footprint at in highly hydrogenous environment.

• You are expected to work on Jira story/bug, ITSM incident, change and problem tickets to support the IaaS/ PaaS infrastructure and expected to adhere the shift pattern (Full night shifts are not expected).

• Focuses on the internal Customer and their applications. Ensures high availability of all environments and the achievement of all Service Level Agreements (SLAs) and Operating Level Agreements (OLAs)

• All ITIL / ITSM processes including Incident, Problem, Change, Release, Asset, Configuration and Service Level Management

• Partners with Cloud engineering teams and technical product managers to support a continuously evolving platform

• Uses technical acumen to provide alternatives, ask probing questions and support the team in technical issue resolution

• Coordinates communications, escalates, and facilitates resolution of risks, issues, and changes tied to the Infrastructure and Operations

Qualifications

Qualifications:

• Overall 6 years of industry experience with 4-5 Years of relevant experience

• 3 years of experience working with public cloud services (preferably AWS or GCP) and a proven track record of building complex infrastructure

• 3 years of Strong hands-on deployment and troubleshooting expertise experience working with private cloud ( OpenShift, Kubernetes, Docker)

• Demonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and Applications (Distributed, Middleware, Databases across all tiers)

• Ability to work with Infrastructures and Platforms including IaaS, PaaS, Cloud technologies and tools for Continuous Delivery (CD)

• In depth understanding of Linux functionalities/ features as well as good experience of Linux system engineering.

• Good understanding of web technologies (http, headers, authentication, ssl, routers, load balancing, etc.)

• At least medium level expertise in one of following:

• Python/ shell scripting

• Golang and Rest API

• Desirable experience

• Splunk

• ELK

• Node.js

• Java, JBoss, WAS

• Ansible

• Puppet

• Cloud management and administration

• Continuous delivery experience/DevOps/Agile

• Other skills

• Proven diagnostic, troubleshooting, and service restoration skills.

• Excellent interpersonal skills, customer service skills, and English communication skills with difficult customers in outage situations.

• Metrics management

• Outstanding written and verbal communication skills

• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent work experience

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technology

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 22010228