Apollo Clinic Mahadevapura Hiring for Front Office Executive Job at Bangalore Full Time

Designation: Customer Care Executive

Experience: More than 1year with clinic or hospital industry, Location: Mahadevpura, Bangalore

Job Description:

• Welcome the customer with Namaste culture.
• Answering the phone calls with the sense of obligation and with Namaste culture.
• Maintenance of appointments registers of patients and corporate clients
• Generating and Dispatching medical reports to the clients
• Maintaining bills related to basic amenities
• Handles and manages all customer relation activities
• Registration and Billing of Customers
• Maintaining the record of the patients
• To educate customer on Edoc. , PHR, appointments, report viewing through internet.
• Taking feedback of the customer through CMS portal, coordination for the pickup of reports.
• Handling over flow of customer from Billing Desk.
• In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.
• Convert walk-in customers for Health Checks.

Activity List:

• Billing
• Registrations
• Patient Quires
• Telephone
• Report Delivery
• Pre-employment form filling
• Mailing and courier to Corporate HR’s
• Customer Feedbacks
• E – doc

Job Type: Full-time

Salary: ₹15,000.00 – ₹22,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Flexible shift
• Morning shift
• Rotational shift

Ability to commute/relocate:

• Mahadevapura, Bengaluru – 560048, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• Front desk: 2 years (Preferred)
• total work: 4 years (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 9916684456