Administrative Support
Job Purpose:
To provide intermediate clerical and administrative support to the Bangalore District Manager and other staff to enable operational excellence.
Job Responsibilities:
To provide clerical support as follows:
Typing, filing, transcription, and/or shorthand.
Operate Computer and standard software programs
Prepare expense books. Sort and deliver mail.
Make travel arrangements.
Coordinate communications by receiving and passing along e-mails, notices, etc.
Maintain staff attendance records for vacation, sick days, personal time, etc.
Prepare presentation materials as needed.
Maintain records and prepare reports such as organizational charts, phone lists, records retention, budget information, etc.
Schedule meetings and maintain calendars.
Arrange customer/dealer/consultant visits including lodging, meals, scheduling meetings, etc.
Provide routine maintenance for equipment such as fax, copier, printer, etc. by adding toner, changing settings or calling for support, etc.
Provide other routine administrative duties as required.
Provide back-up duties for other administrative professionals as needed
In addition to the above duties,
the incumbent will be accountable to organize and expedite workflow through the supervisor’s office. This might involve setting up and maintaining spreadsheets and providing reports such as budgets or forecasts involving data analysis.
the incumbent is also required to provide intermediate support to others in the work area on the standard or common operating environment hardware and software, Intranet, Global Travel Reporting, etc.
this position requires a significant degree of independent judgment and knowledge of related operations, compared to an entry-level position.
contacts generally include equals and subordinates of supervisor and occasionally executive officers and outside contacts.
Required Skills & Experience:
Intermediate level knowledge of administrative skills gained through vocational training and/or equivalent experience.
Intermediate features of standard software programs such as Microsoft Excel, PowerPoint, Word
Demonstrate administrative skills gained through experience in the administrative professional field.
Thorough understanding of the content of the principal’s job and method of operation
Requires good working knowledge of department and company operations and procedures.
Caterpillar is an Equal Opportunity Employer (EEO).
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