CherishX Hiring for Customer Support Executive(Chat)|Work from Office|Janakpuri, Delhi Job at New Delhi Full Time

Customer Support Executive Duties and Responsibilities

At the heart of being a customer support executive is keeping customers satisfied so that they continue to use CherishX’s products and services. To this end, customer support executives perform a variety of duties. Our analysis of job postings reveals the following to be among the most common responsibilities:

Customer Support Executive Skills

Customer support executives are outstanding communicators. They listen carefully to what the client is saying and explain resolution actions clearly. Sometimes they may need to converse with other members of the customer care team to learn what steps have already been taken. Other traits expected:

• Exhibiting patience in order to appease the most difficult clients
• Following through on inquiries to ensure completion and satisfaction
• Managing the performance of others seriously but tactfully
• Negotiating acceptable terms for both the company and the customer
• Solving problems creatively when easy solutions aren’t available

Job Types: Full-time, Regular / Permanent

Salary: ₹17,000.00 – ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Schedule:

• Day shift
• Evening shift

Supplemental pay types:

• Performance bonus

Application Question(s):

• What is your typing speed ? (Words per minute)

Experience:

• Sales: 1 year (Required)

Language:

• English (Required)

Speak with the employer
+91 9315960665