About Global Reporting, Tools and Analytics:
PBWM CAO Global Reporting & Analytics (GRA) is part of Personal Banking and Wealth Management Chief Administrative Office (PBWM CAO), which supports PBWM by creating and implementing methodologies to measure and escalate Operational Risk. PBWM CAO is a First Line of Defense Control function that aids in the assessment of risk evaluation for PBWM. The team develops and maintains reports and tools, and the team is responsible for leading transformational Control projects and automation efforts across PBWM.
The individual in this role will report to the Vice President of Report Development for PBWM CAO and will specifically focus efforts to support the building, maintenance and sustainability of reporting activities in GRA.
ROLE & RESPONSIBILITIES
This person will be responsible for New Report Building, UAT testing, Quality Assurance Testing and Control and Oversight of reporting activities to ensure Audit-Readiness. This role requires an individual with a technical acumen, familiar with using agile methods and projects, with a strong desire to work in a fast pace and a good understanding of Controls over process.
Responsibilities Include:
Drive the development of complex MIS reporting using current sources and new sources as needed
Leads reporting initiatives within the business through the collection, analysis, review, reporting, documentation and communication of business needs and requirements
Maintains quality service by enforcing Reporting quality standards; analyzing and resolving challenges
Complete User Acceptance Testing (UAT) for new report deployments
Performance Quality Assurance Testing to ensure processes and controls are working as designed
Generate Email Notifications (Alerts) for Senior Leadership
Participate in Reporting Forums and provide insights related to your Book of Work
Manage Data Upload processes used to create Dashboards and reports
Perform Data Reconciliations as needed
Ensure processes are managed, procedures are written/followed, and controlled
Engage with stakeholders to ensure process is controlled and Audit Ready
Document Controls related to processes and data management
Aid in the development of new reports through data reviews, availabilities, and assessments
Job Skills/Qualifications
Understanding of Process Re-engineering: Ability to understand and coordinate feedback from multiple stakeholders incorporating their ideas into a synthesized process that allows to increase efficiency and/or increased control in a process
Understanding of Data Modeling and working experience on QlikView or Tableau is must.
Ability to translate ambiguous visions from End-Users into meaningful outputs
Understanding of Agile Project Management
Experience in documenting Processes, Risks, Controls, and Monitoring methodologies
Experience in documenting Procedures, Visio’s – Process Flows
Proactive & Organized
Advanced user in Visio, Access, Excel, PowerPoint, and Word, SAS Experience a plus
Education: Minimum Bachelor’s Degree and/or Commensurate Experience
QUALIFICATIONS
Education :
Experience :
Job Family Group:
Risk Management
Job Family:
Operational Risk
Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.