Citigroup Looking For Personal Banker at Lucknow, India Full Time

The Personal Banker is an intermediate level position responsible for the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives.

Responsibilities:

• Leverage customer leads and other lead generation techniques (e.g., referrals, phone and local outreach) to identify new prospects and cross-selling opportunities with current clients

• Conduct outbound sales activities to include phone out-reach, external events, and meeting with local businesses

• Cultivate partnerships with segment partners to obtain and generate qualified referrals

• Execute integrated sales, relationship, and credit strategies that are aligned with the branch’s business plan

• Complete client on-boarding, schedule customer meetings and check-points, follow-up on transactions, and resolve customer issues as appropriate

• Assist in execution of branch events; invite clients and prospects to events; engage with attendees and follow-up to develop a network and grow branch business

• Identify inconsistencies in data, define business issues and formulate recommendations on policies, procedures or practices

• Understand and adhere to all operational controls to ensure the safety and security of client and bank assets

• Guide Tellers and other branch staff with products and special programs, identifying client needs, and providing appropriate referrals

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience preferred

• Previous banking, retail, sales or service experience required

• Experience with banking technology preferred

• Demonstrated ability to develop and execute sales plan

• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

On March 30, 2022 , Citi reached an agreement with Axis Bank for the sale of Citi’s consumer businesses in India. The transaction comprises the sale of the consumer banking businesses of Citibank India, which includes credit cards, retail banking, wealth management and consumer loans. The transaction also includes the sale of the consumer business of Citi’s non-banking financial company, Citicorp Finance (India) Limited, comprising the asset-backed financing business, which includes commercial vehicle and construction equipment loans, as well as the personal loans portfolio. It excludes Citi’s institutional client businesses in India. Citi remains committed and focused on serving institutional clients in India and globally. The transaction is expected to close in the first half of 2023 subject to requisite regulatory approvals. As this particular role operates within the scope of Citi’s consumer businesses, the successful candidate will initially be employed by Citi, but on sale completion, her/his employment will transfer to Axis Bank.

Job Family Group:

Consumer Sales

Job Family:

Branch Sales

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.