company confidentential Hiring for Salesforce Business Analyst ( Administration) Job at Pune Full Time

Roles and Responsibilities: –

• Define baseline information requirements for the business for system / process changes
• Build project roadmaps and lead system updates to ensure projects are effectively driven forward
• Assist with the testing of new functional implementations
• Use best-practice methodologies to expertly analyse Salesforce implementations
• Ensure all agreed solutions are communicated to identified stakeholders and user base
• Collaborate with the IT Salesforce Administrator and Regional CRM’s to resolve user queries
• Generate expert analysis of support incidents and service requests
• Be the content expert by providing coaching and training for Salesforce users via one-to-one, group and remote sessions, ensuring training documentation and content is refreshed on an ongoing basis
• Create business dashboard per company’s requirements.

Profile Requirement: –

• Have a degree in Business or relevant administration certification and have grown your Salesforce Cloud experience over 5 years
• Have previous experience successfully delivering complex cloud-based business process redesign projects
• Enjoy applying your advanced analytical skills to investigate and interpret complex technical data
• Are an excellent communicator both verbally and in writing
• Have strong problem-solving skills, business acumen and a commercial mindset to create balanced solutions and recommendations
• Love a dynamic environment with the opportunity to manage your own priorities and deadlines
• Thrive on building strong relationships with your team and clients through a shared purpose and sense of openness and fun.

Job Type: Full-time

Salary: ₹900,000.00 – ₹1,100,000.00 per year

Schedule:

• Day shift

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Delivering complex cloud-based business process redesign projects

Education:

• Bachelor’s (Required)

Experience:

• Salesforce Cloud: 4 years (Required)
• Administration: 3 years (Required)
• Business analysis: 4 years (Required)