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- Daily Data Entry of vehicle movement reports and deliveries & collections
- Provide a high level of customer service including internal and external communication at different levels
- Daily data entry for Proof of Delivery/Collection system
- Filing and tracking of all paperwork from customer and depots
- Daily / Weekly / Monthly Reporting aligned with the customers and depot requirements
- Production of documentation when required, including consignment notes, manifests, labels, invoicing and any other transport related documentation.
- Responding to customers and depot enquiries by phone / email
- Uploading of External Documents including Manifests from external suppliers
- Report checking based upon all department and depot entries, in line with current operational client matrix’s
- Exception management, reporting and POD follow up.
- Statistical Analysis of weekly deliveries, as defined by the customers. To include breakdown of jobs by type and revenue charged by job type
- Raising of daily issues experienced by all parties through in house database
- Adherence to Company Health and Safety processes at all times
- Ensure high level of housekeeping at all times
- General office administration
