JD for System Support Engineer or System Admin,L1 & L2 :
Configuring & Managing DNS, DHCP, WSUS, VPN & Active Directory.
Creation and management of Domain and user accounts as well as assign
access rights and permission to use internet facility.
Managing & Monitoring Network & Coordinate with Vendor.
Provided the Remote support & Net meting support using following
software Team Viewer, VNC Server, Anydesk Remote Software, Remote
Desktop.
Proficient in handling escalated calls and providing 1st & 2nd Level
Technical Support to end-users.
Installation of Antivirus, Patches & Updates.
Microsoft Outlook, Outlook Express configuration, backup, troubleshooting.
Maintenance of computer hardware systems and system assembly.
Maintain the assets of pc’s and laptops.
Installation & Configuration of Network printers & Scanner and its basic
level of troubleshooting.
Manage all the inventory of PCs.
Hardware Problem resolved
Replaced Laptop parts and solved hardware related issue
Anti-Virus Installation and Software Installation by Remote Desktop
Formatting PC and taking Backup
Work on Windows 10 and Windows11
Laptop and Desktop Trouble Shooting
Software Installation ( Team Viewer, Anydesk, Go To Meeting, VPN etc.. )
Installation and configuration of KOT and Barcode printers
Troubleshooting the Barcode screener
Updating McAfee Antivirus and running remotely E SCAN QUICK HIL.
Troubleshooting MS Office related issues remotely.
Troubleshooting/Configuration of MS Outlook remotely.
Creating domain users in Active Directory and local user
Carrying out Quarterly governance for users systems and applying settings
and services as per the organization policy.
Installation OS windows 11, Windows 10, MS office 2016 &19,O365 .
Installation and configuration of internal software’s
Generation Daily and weekly Checklist.
Troubleshoot Hardware and application software.
Managing of System in Domain and Workgroup.
LAN I/O Port Configuration and LAN Crimping for Net Connectivity.
Maintain All Systems in Inventory Excel for verifying purpose in quarterly
base.
Preventive Maintenance activity in all system Quarterly Basis.
Data Backup & Data Transfer One System to Another System through
network or Cross Cable.
Coordinating with various vendors for instant troubleshooting of
application related issues faced by users.
Adding, removing, updating user account information, resetting passwords
etc.
Analyzing system logs and identifying potential issues with computer
systems.
Applying operating system updates, patches, and configuration changes.
Installing and configuring new hardware and software.
Adding, removing, or updating user account information,
resetting passwords, etc.
Answering technical queries and assisting users.
Responsibility for security.
Responsibility for documenting the configuration of the system.
Troubleshooting any reported problems.
System performance tuning.
Ensuring that the network infrastructure is up and running.
Configuring, adding, and deleting file systems.
Ensuring parity between dev, test and production environments.
Training users
Plan and manage the machine room environment
Job Type: Full-time
Pay: ₹300,000.00 – ₹400,000.00 per year
Schedule:
Experience:
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