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Job Description
A freight broker serves as a liaison between shippers and carriers to secure the transportation of goods. Freight brokers do marketing to attract new customers, pair customers with freight carriers, book orders, and line carriers up for loading.
Responsibilities
Generating leads and attracting new prospects, and developing a sales pipeline.
Identifying and selecting reputable and safe carriers for freight services.
Providing customers with shipping quotes.
Booking orders with carriers.
Assisting to prepare carriers for loads.
Tracking status of loads.
Collaborating with shippers, carriers, and dispatchers to manage scheduled collections and drop-offs.
Keeping accurate records of relevant activities.
Updating customers on the status of shipments, and assisting with other inquiries.
Maintaining current knowledge of market trends in the transportation marketplace.
