Log In
Sign Up
The Opportunity
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future.
As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results.
Join our team and create your future
Position Summary
Primary Skillset- Soft Skills Training, Voice & Accent, Communication Training..
Will be handling the RCM Team
Qualifications
• Should have 4-5 experience in conducting training on US Culture, Customer Service, Soft Skills and Call Management Skills
• Should be well versed with Voice and Accent concepts especially Phonetics, IPA and Accent Neutralizing skills
• Build and develop assessments and associates strategies
• Build and report progress card of employees during/after training interventions, as part of performance measures
• Analyze employee performance through interviews, focus groups, observation and analysis. Recommend training programs, job aids and other performance improvement interventions based on assessment results
• Design and develop training courses to be delivered using a variety of media. Prepare learning objectives, identify instructional strategies, plan evaluation methods, and propose training timelines for internal client approval. Produce training collateral using internal resources.
• Communication – Expressing thoughts – verbally, in writing, and graphically — in clear, organized fashion according to audience’s characteristics and needs. Applying active listening skills of attending, acknowledging and summarizing to facilitate understanding.
• Technical/Professional Knowledge – Should have a broad and deep understanding of Communication and Voice & Accent principles and methods.
• Learning Facilitation – Conducting structured learning programs with individuals or groups using communication skills, visual aids and environmental capabilities.
• Motivational Fit – Self-motivated and independent and the ability to work in a team.
• Analysis/Problem Assessment – Securing relevant information through multiple methods and various sources to determine key issues and make comparisons/analysis.
• Information Monitoring – Collecting information from different sources for dissemination to trainees through a variety of methods.
• Teamwork/Collaboration – Working effectively — through proper communication and consensus building — with people within and outside the organization to accomplish team and organizational objectives.
• Practical Learning – Seeking, assimilating and applying new information to improve personal job performance.
• Planning and Organizing/Work Management – Establishing a course of action that utilizes department resources and accommodates internal and external stakeholders’ requirements to accomplish team, functional and depratment objectives.
• LMS knowledge preferred (Workday would be an advantage)
Posting Category
Corporate
Opportunity Type
Regular
Country
India
At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
