About jll – We’re jll—a leading professional services and investment management firm specializing in real estateWe have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitionsAs a global fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibilityThat’s why we’re committed to our purpose to shape the future of real estate for a better worldWe’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the futureAnd we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements belowWe’re interested in getting to know you and what you bring to the table! Senior technical services manager Work dynamics What this job involves Major responsibilities Planned, predictive and corrective works owner Major works owner (power down planning, execution and new/refurbishment project management) Administer quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of m&e contractors to deliver quality work Practices in line with the manufacturer recommendations, established processes, tools and documentation. Contract management of critical equipment contracts Capacity and utilization coordination, reviews and reporting for office tenancy and server rooms Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated engineering playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and oem information Production and management of mops/sops/eops Management of lifecycle asset management and ups component replacement, etc Support for engineering standardization tasks as per regional requirements Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Manage and support smart buildings and client initiatives Support sustainability & ehs initiatives for india portfolios Manage technical services team across india Working closely with site operations team for meeting client expectation Sound like you? to apply you need to have: Ideal experience Bachelor’s degree in an engineering discipline Minimum of 10-12 years of relevant engineering management experience Certification in sustainability such as leed, well will be an added advantage Certification in project management such as pmp will be an added advantage Experience in digital buildings including iot based system knowledge is an added advantage. Experience in managing minor projects will be an added advantage. Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements And implement agreed solutions Drive innovation / thought leadership / industry knowledge Excellent verbal and written communication skills as well as presentation skills Ability to develop and explain complex operational management information to senior Audiences Be resilient, with high focus on achieving goals High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable Managing incidents and service failures Able to adapt in a fast-paced working environment and versatile in meeting client changing Needs and requirements Strong analytical, organization and administration skills Experience working in asia pacific desired, specifically india Critical competencies for success (with corresponding ‘i am jll behaviours’) Client focus & relationship management – ‘i value my customers’ Demonstrates proactive & professional approach to customer service and stakeholder Engagement Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements People management and team leadership – ‘i am a team player’ Ability to deliver requirements through a remote matrix-reporting team effectively, Promoting open, constructive and collaborative relationships at all levels Program management & organizational skills – ‘i am proactive’ Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem solving & strategic thinking – ‘i am innovative’ Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions What you can expect from us You’ll join an entrepreneurial, inclusive cultureOne where we succeed together – across the desk and around the globe, where like-minded people work naturally together to achieve great things. Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiencesKeep those ambitions in sights and imagine where jll can take you… What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can’t wait to see where your ambitions take you at jllApply today!