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Job Description
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
JPMorgan Chase & Co. launched its Global Service Center in Bengaluru in 2005, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
JPMorgan Chase is seeking a Recruiting Specialist to support the Bengaluru or Mumbai corporate center. The role is for The Offer Administration Team in the Talent Acquisition Operations function. The Recruiting Specialist will manage a critical and high intense portfolio of offers at the non-exempt and exempt levels for both Internal and External hires globally, in addition to the following responsibilities:
Ensure that JPMorgan Chase is positioned to attract, source, and recruit the best talent, both internally and externally
Deliver an excellent client and customer experience for the candidates, recruiters and hiring managers
Ensure candidates information is correctly inputted on the offer letter
Basic knowledge and understanding of HCM while reviewing offer related information to ensure it’s aligned as per the business requirements
Ability to achieve deadlines and goals to ensure the offers processed are within the service level agreement
Taking ownership and accountability on escalations
Basic knowledge in SharePoint, Excel, and PowerPoint
Having an eye for detail to highlight and share process gaps
Ability to be fungible – To support other functions within Talent Acquisition Ops and/or GES
Maintaining confidentiality considering the portfolio is critical
Ability to articulate and provide clear information to Stakeholders
Ability to create manual offer letters with minimal follow ups
Ability to maintain regular process updates, exceptions and to be always aligned with the process
Providing monthly reports to the business – In terms of productivity, quality, pass rates and common reject reasons
Ability to execute creative ideas to drive positive results within the business
Skills required:
Eye for detail – Ensuring to maintain an impeccable environment
Ability to resolve and manage escalations
Strong Communication Skills
Effective verbal and written communication
Problem Solving Skills
Effectively prioritize work to ensure efficiency
Critical thinker and ability to exercise independent judgment
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran
Other Qualifications:
– Minimum of 2years full cycle, professional level recruiting experience. Preferred field experience within banking industry.
– Experience using HCM or other Applicant Tracking System.
– Expertise on SharePoint, MS Excel and Outlook Calendar
– Must be a self-starter, organized and detail-oriented-
– Strong Drive for Results
– Being flexible with shift timings – willing to work night shift
IJP Qualifications:
All application requirements (including updated resume) should be posted, submitted, and completed in the ORC tool. Must meet the following minimum IJP Requirements:
TENURE: At least 12 months in current job and process.
PERFORMANCE: Meeting satisfactory performance standards as defined by the firm
CORRECTIVE ACTION: Outside the Prescriptive Period for a Suspension case at the time of the application
PERFORMANCE IMPROVEMENT PLAN: Not in any Performance Improvement Plan (PIP) or within the cleansing period
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.
