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- Candidate must having an excellent knowledge about room division including Revenue management.
- Overlook other departments including operations.
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
- Conduct regular operations team meeting with others depts
- Ensure SOP implementation in all departments and check the same during routine operational checks.
- Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, parstock levels, expiry etc) with the F & B Team & Chef.
- Inspecting all departments for SOP implementation.
- Inspecting all department with their respective teams for cleanliness, ambience, service readiness, staff grooming & hospitalityculture.
- Monitor the co-ordination between all departments for smooth & efficient operations.
- Assessing and reviewing customer satisfaction and service recovery process.
- Meet all dept. & train the staff to upkeep the human capital.
- Identifying staff learning needs and assisting with development
- Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
- Conduct weekly / Daily meeting with marketingpeople for enquiry& follow up & conversion to grow up the business.
Job Types: Full-time, Regular / Permanent
Salary: ₹30,000.00 – ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Flexible shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 25/02/2023
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