Kandiga Consultancy Services Looking for Senior CRM Executive at Bengaluru / Bangalore Full Time

Seeking a Sr. CRM Executive to join our team. The ideal candidate will be responsible for managing customer interactions, providing sales support, maintaining databases, resolving issues, and analyzing sales data to enhance customer experiences.

Key Roles and Responsibilities:

Act as the primary point of contact for customer inquiries and concerns.
Collaborate with the sales team to manage customer interactions throughout the sales cycle.
Maintain accurate customer databases and analyze data to optimize sales strategies.
Gather and address customer feedback promptly to ensure high satisfaction levels.
Conduct post-sale follow-ups and handle after-sales service requests effectively.
Prepare regular reports and analyses on customer engagement and sales interactions.
Provide valuable insights to enhance the overall customer experience.
If you have the skills and experience to excel in this role, we’d love to hear from you! Apply now to join our team as a Sr. CRM Executive