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Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.
For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
As a Netapps Storage Admin you will be involved in L1 level Storage Management services and product support for various Storage boxes like Netapps Storage, Pure Storage, 7 Mode/ C Mode supported storage solutions across various accounts. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day.
Required Technical and Professional Expertise
- Root Cause Analysis preparation and meeting Service level agreement for submission.
- Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
- As a technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to Netapp Storage products and Switches.
- Diagnose Storage products and related product issues and follow up with root cause analysis.
- Participate in replications, planning, Changes, Upgrades, Implementation and tests as scheduled.
- Primary on call support for Storage and associated switch products.
- Support for new product installation and evaluation as needed.
- Problem determination and resolution within expected time frame.
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
Preferred Technical and Professional Experience
As a Netapps Storage Admin you will be involved in L1 level Storage Management services and product support for various Storage boxes like Netapps Storage, Pure Storage, 7 Mode/ C Mode supported storage solutions across various accounts. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day.
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
Country/Region
India
State / Province
ANDHRA PRADESH
City / Township / Village
Hyderabad
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Product Services
Role ( Job Role )
Technical Support Representative
Employment Type
Full-Time
Contract type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No
