Your Role and Responsibilities
Project Manager Infrastructure Service Delivery Band 8 Location: Mumbai The Project Manager will establish the connection between the delivery team and the client and the other teams as well via email or online based meetings. PM is the responsible for maintaining activity tracker sheet and follow up with the team on the activities. Also, PM will provide directions / leaderships to the team. PM will be the point of contact for customer / Kyndryl Account team. Project Manager will collaborate with Delivery Architect or other senior resources from the Delivery team with respect to Deliverables to the customer.
Managing the delivery for existing customers. ·
Driving transition and transformation activities for new customers to DHwW, driving calls. with account team and customer to facilitate the delivery team to setup DHwW offering for the client.
Managing the FN IDs with respect to DHwW application and delivery team.
Meeting minutes are documented, emailed, and posted for tracking.
Document lessons learned and communicated to delivery team.
Ensure update the project plan weekly.
Ensure implementation plans are in place for all transition changes.
Demonstrate firm control of project triple constraints (scope, cost, schedule).
Ensure DOU’s are in place between delivery and other teams like GTS Labs.
Ensure DOU’s are in place for the manual billing (for non-US based Functional IDs / non-US based Customers) of IBM Cloud components to the respective customer.
Act as the first point of contact for clients with respect to service delivery.
Personnel Management.
Identifying key personnel and inviting them to the meeting or discussion.
Required Technical and Professional Expertise
Mainframe System Knowledge, Basics of Mainframe operations, networking.
Expertise on monitoring tools like IBM Omega Mon, CA Insight, BMC Main view etc.
Good Knowledge on z/OS and DB2 system performance tuning methods.
Knowledge of DHwW service line components, tools, technologies & processes.
Knowledge of DHwW Delivery Model.
Knowledge of IBM Strategy. Management.
Knowledge of IBM management and organizational programs.
Preferred Technical and Professional Experience
Use of various leadership styles.
Team building capabilities.
Ability to work under pressure and manage multiple activities concurrently.
Excellent written and oral communication skills.
Co-ordination skills between teams. (Effective communication).
Knowledge of Office tools (e.g., Excel, Word, PowerPoint).
Knowledge of project management tools (e.g. Project).
Knowledge of IBM Management tools (e.g., IBM BOX, Wiki).
Required Education Bachelor’s Degree
Preferred Education Master’s Degree
Country/Region India
State / Province MULTIPLE
City / Township / Village MULTIPLE CITIES
Being You @ Kyndryl
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Project Management
Role ( Job Role ) Project Manager
Employment Type Full-Time
Contract type Regular
Position Type Professional
Travel Required Some travel may be required based on business demand
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.