Mahindra Group Hiring for Secretary – Chief Customer Officer Job at Mumbai Metropolitan Region Full Time

As the Secretary to the Chief Customer and Brand Officer, you will play a crucial role in providing administrative and organizational assistance, ensuring the smooth functioning of the office and effective communication with internal and external stakeholders. This position requires a high level of professionalism, confidentiality, and the ability to handle sensitive information.

• Administrative Support:
• Manage the Chief Customer and Brand Officer’s schedule, appointments, and travel arrangements.
• Handle phone calls, emails, and correspondence on behalf of the executive, prioritizing and responding as necessary.
• Prepare and edit documents, reports, and presentations as requested.
• Maintain organized filing systems and databases.
• Meeting Coordination:
• Arrange and schedule meetings, conferences, and events, both internally and externally.
• Prepare meeting agendas, take minutes, and follow up on action items.
• Coordinate meeting logistics, including booking venues, arranging catering, and ensuring all necessary resources are available
• Confidentiality and Information Management:
• Handle sensitive and confidential information with the utmost discretion and professionalism.
• Maintain a thorough understanding of the organization’s policies and guidelines regarding data privacy.
• Cross-functional Collaboration:
• Liaise with other departments and teams to facilitate effective communication and cooperation.
• Act as a point of contact between the Chief Customer and Brand Officer and other executives.
• Special Projects:
• Participate in special projects related to customer engagement, brand initiatives, and organizational improvement.

Experience

Experience: 8 to 10 years

Qualifications

Industry Preferred

Bachelor’s degree or equivalent experience in business administration, marketing, or a related field.

General Requirements

• Prioritization
• Time Management
• Strong interpersonal & communication skills
• Collaborative
• Problem Solving
• Executive management
• Meticulous attention to detail
• Poised under pressure
• Tech savvy and efficiency focused

Should have all the skills required for fulfilling the role of secretary including MS office, SAP etc