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Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
BizOps Engineer – Open Banking
Overview:
Part of a team of talented DevOps/SRE Engineers responsible for a large high-availability infrastructure environment predominantly leveraging Kubernetes, Docker, AWS Cloud, VMware, Linux, CI/CD, terraform and other open source technologies.
Role:
Design, plan and implement complex information and infrastructure systems to support business strategies.
Recommend and follow processes, policies, and standards on system use and services.
Automate monitoring and periodic preventative maintenance.
Create infrastructure documentation used in all aspects of IT infrastructure operations, including systems configuration, troubleshooting steps, how-to documentation, etc.
Learn and understand business processes and production applications to a level sufficient to troubleshoot issues and recommend and/or implement short and long-term resolutions.
Work with and leverage offshore teams to monitor production systems, drive maintenance activities, and deliver infrastructure projects.
Participate in on-call duties on a rotational basis.
All About You:
Strong analytical skills and a desire to learn new concepts and technologies and apply them. Strong attitude to take ownership and responsibility.
Technically proficient in command-line Linux administration, virtualization, cloud computing, containerization technologies, shell scripting, automation and troubleshooting.
Able to manage time effectively, and manage multiple projects with varying levels of complexity, resources, deadlines, and cross-functional dependencies. Able to objectively prioritize work with limited supervision.
Able to resourcefully apply systems thinking to generate solutions; obtain multiple assessments of a situation and be systematic in troubleshooting; use tools to define problems, evaluate alternative solutions.
Able to remain open-minded and change opinions on the basis of new information.
Able to complete tasks within a constrained schedule and budget and ensure functional goals are met.
Able to adapt to and prepare for emerging customer needs; juggle multiple initiatives; determine requirement urgency; use goals to guide actions and create detailed action plans.
Able to clearly present information through spoken and written words; read and interpret complex information; talk with customers; listen well.
Able to develop rapport with others, both in the business function, and in technical roles.
Stays up to date with new technologies, platforms, architectures, and concepts. Able to recommend change when technologies or architectures are right for the organization.
Able to effectively manage projects. Mastercard is a quickly growing provider of on-line cash flow management tools; career growth opportunities will present themselves as the team continues to grow to meet the demands of the market and business.
Able to program at least one programming language: go, python, Shell
Required Education/Experience:
Bachelor’s degree or equivalent experience
2-4 years systems administration experience
Strong Linux administration and troubleshooting skills
Experience on Docker, Kubernetes, Packer, Terraform
Experience managing core AWS products and services (e.g. VPC, EC2, S3, RDS, ELB, Cloudwatch, Cloudtrail, Route 53, KMS)
Experience on CI/CD tools: Gitlab, Jenkins
Experience in open source technologies: JBoss, Nginx, OpenResty, Apache, Tomcat, Spring Boot and others
Knowledge of networking concepts (Networking & Security, TCP/UDP, IP Routing, HA & Load Balancing.)
Experience with at least one of the programming languages used in automating jobs: java, javascript, go, rust, python
Experience in a rapid, iterative development environment
Experience working with international teams desired
Experience with change/configuration management working in controlled production environments
Good to have database administration experience (Oracle, MySQL/MariaDB, NoSQL)
Good to have experience managing VMware ESXi, DRS, Vmotion, Snapshots & VDP
Good to have experience on Logging & Monitoring tools such as ELK, SignalFX, Grafana, Splunk and Nagios
Experience in SSL Certificate management desired
Experience assessing and resolving security vulnerabilities desired
Good to have PCI compliance or SOC audit related knowledge
COVID-19 Considerations
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Requisition ID: R-159567
