MasterCard Looking For Lead Reliability Engineer at Pune, India Full Time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Reliability Engineer

IBM Workload Scheduler(IWS/TWS) SME job description- Lead Reliability Engineer, Reliability Engineering

The Enterprise Monitoring team offers robust monitoring, event management, correlation, automation and run book solutions to help MasterCard deliver continuous up-time of business services and applications and, optimize operations costs and efficiency.

This individual will work closely with technology support teams and application teams to build monitoring and automation solutions to improve the application and infrastructure availability.

1) Have you resolved a complex application availability issue with monitoring and automation?

2) Are you a self-started with minimal direction and guidance?

3) Have you ever been part of a team with diverse skills and experience located in different geographical locations/time zones?

Role

• IWS (IBM Workload Scheduler/Tivoli Workload Scheduler) lead who can drive complex projects by working with other junior members in the team.

• Plan, and design solutions for new requirements, and operational issues on Tivoli Work Scheduler.

• Lead, administer, and maintain Tivoli Work Scheduler in a multi-tier environment.

• Provide technical leadership and develop technology roadmaps for Tivoli Work Scheduler

• Represent the team in project meetings to gather requirements, provide status, training, and technical support as required.

• Hands on experience on IWS upgrade, and migrations to new hardware.

• Work with our customers to understand the operational issues and implement solutions which will improve health of our product.

• Maintain design and support documents for all built solutions and processes.

• On-call administration and operations support.

• As new technologies emerge and impact our environment, learn these technologies very quickly and resolve any problems involved in integrating new technologies.

• Support business disaster recovery procedures for assigned areas of responsibility.

• Accurately document duties and procedures to aid the department in cross-training and absentee coverage.

• Work with technical engineering teams to manage and improve processes.

• Ability to identify tasks which should be automated and then write the necessary script.

All About You

• Excellent communication (verbal and written) and strong collaboration skills.

• Advanced level expertise in UNIX and/or Red Hat Linux

• Advanced experience with IBM Workload Scheduler administration

• Experience with IWS version upgrade, agent configuration, and server maintenance/configuration

• Networking experience from basics to advanced, along with security knowledge.

• Solid knowledge of operating systems, infrastructure software, computer hardware and peripherals.

• Ability to manage multiple activities and work with a strong sense of urgency

• Strong people skills and the ability to understand business needs and translate them into technical solutions

• Familiarity with at least couple of database technologies like Oracle, SQL , MongoDB, Cassandra.

• Networking experience from basics to advanced, along with security knowledge.

• Proficient with at least 2 type of scripting or programming language such as Perl and shell scripting.

• Ability to manage multiple activities and work with a strong sense of urgency

• Strong people skills and the ability to understand business needs and translate them into technical solution

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-160055