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Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Network Operations Analyst II-2
Overview:
This request is to move existing Level 11 resources to Level 8 to drive our customer experience strategy forward by consistently innovating and problem-solving techniques.
Role:
In this client-facing position, you will:
• Collaborate with the Transfast environment to identify business opportunities, problem solve, and deliver solutions.
• Look for ways to expand your customer portfolio.
• Accept responsibility for increasing revenue.
• Take control of the cloud and physical data centre network environments and push them to new heights.
• Coordinate problem resolution with vendors and other IT personnel.
• Work within established configuration and change management policies to ensure network infrastructure changes are made with awareness, approval, and success.
All About You:
• Experience with a firewall and the Azure cloud is highly desired.
• Hands-on experience with network services such as load balancers and VPN is required.
• Ensuring efficient management of network devices such as routers, switches, and wired and wireless infrastructure
• Perform network and system maintenance and upgrades, such as code upgrades, hot fixes, and security posture configurations.
• Managing all technical network resources for both projects and the entire business.
• A desire to learn about and experiment with network automation techniques and tools
• Proven problem-solving abilities
• Be strong, self-assured, and capable of communicating effectively with a wide range of stakeholders.
• Be concise and clear when dealing with technical issues for a non-technical audience.
COVID-19 Considerations
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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Abide by Mastercard’s security policies and practices;
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Ensure the confidentiality and integrity of the information being accessed;
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Report any suspected information security violation or breach, and
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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Requisition ID: R-172175
