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Associate Field Technical Specialist
Location:
Mumbai, Maharashtra, India
Requisition #:
220005D6
Post Date:
16 hours ago
Careers that Change Lives
We are looking for a competitive and trustworthy Associate Field Technical Specialist to help us build up our business activities.
A Day in the Life
Technical Services Support Medtronic Products
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Work with the Channel partners team to ensure customers and prospective customers are technically competent through training, support and field service.
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To Train and support the Technicians, Distributors team for all support technical issues.
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To conduct product trainings for distributor sales Service force.
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To give operational demo at customer site for newly launched products.
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Monitor and evaluate the quality of Care Maintenance programs done by Channel members on regular basis
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To give field service support Breakdown, Planned maintenance, Installation FCA for IMPL equipment:- O AMR , IONM, Navigation systems, Ventilators, Diathermy, Gadgets and CVG products etc.
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Regularly visit existing customers and maintain network for post sales service etc. to reinforce the relationship and understand service gaps.
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Plan maintain Standby, Spares inventory to cater to the services of Medtronic product range for assigned territory.
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Responsible for completion of any FCA within timelines and as per quality guidelines from BU
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Maintaining the dashboard of service activities
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Achieve annual service revenue target by selling service agreements, spares, and paid call services.
Must Have- Minimum Requirements
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Bachelor in Science /B Pharma/ BE/ BTech in Biomedical Engineering / Bio-instrumentation, Electronics
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At least 1 to 4 years sales experience in a technical and dynamic environment.
Nice to Have
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Basic knowledge of anatomy and physiology, familiarity with Capital Equipments in the ENT or any other medical device space
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Be a self-starter, have strong time management and planning skills, and have demonstrated success in working independently
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Proven track record of success in planning and executing market growth strategies
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Excellent organizational skills and ability to prioritize tasks in a busy environment while meeting deadlines
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Experience working with key societies and physician leaders to develop and execute strategic initiatives
PHYSICAL REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
ABOUT MEDTRONIC
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
