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Job details
Job type full-time
Full job description
Other locations: any metso outotec location in australia, canada, finland, or united states
Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources?
As a newly combined company metso outotec creates a unique workplaceCombining the strengths of two companies we offer stronger platform for growth and innovation.
This is your opportunity to join the positive change.
Job posting end date: 05/28/2021
Job description
Job title:
Gqs coordinator (team lead)
Bu:
Svs gbpm quotations & proposals
Reports to:
Global quotation support manager, east
Location:
India
Job statement
The grinding, bulk and pyro (gbp) business line (bl) needs an experienced and strategic manager to lead the global quotation support & proposals regional teamThis team provides support for spare parts and creates proposals for upgrades for the gbp business lineThe gbp business line currently includues grinding, stirred milling, hpgr, bulk material handling, and pyro products.
Initially a large focus for this position will be on hiring, training and building a team within the vadodara, india officeThis person should also participate in discussions within the metso outotec organization and look for ways to continously improve our internal processes to better serve our customersThey will be a key member of the quotation leadership team for gbp and help drive profitabilty and compliance within the gbp bl.
Job duties and responsibilities
Responsible for developing and managing the gbp proposal and quotation support regional teamEnsure high engagement within the team and support them to provide a high level of work that satisfy our customers’ needs in a timely manner.
For parts support, ensure the gqs team provides value-based pricing.
Drive, coach and support the gqs team´s work to ensure completion of the requests in a timely and proper manner.
Coach the gqs team members to help develop specialized skill sets and drive development of the team’s cross skilling.
Monitor the global workload across the team to ensure proper service levels are achieved.
Regularly meets with market area teams to provide updates on open requests and ensure we understand their needs and priorities.
Regularly meets with the support teams (engineering, sourcing, product line, and master data) that gqs works with to ensure our processes are as efficient as possible and everyone is aligned with what is needed for each step in the process.
Establish global documentation and documentation management to allow for quick access to reference material and full transparency to all parties involved in the process.
Provide hr support and direct managment to the proposal engineers located in india.
Proivde hr support, direct management and functional support to the global quotation support coordinators located on the regional team.
Identify development needs for the tools in use and manage implementation with needed parties to improve the operational activities linked to global quotation support.
Establish and maintain a good company image by providing exceptional customer service, a professional attitude and up-to-date product knowledge.
Maintain understanding of customers business and corresponding product needs; understand their decision process and value drivers.
Prioritize a culture of fast response time and value creation.
Collaborate actively both end-to-end within services and with other metso outotec organizations.
Work to ensure all related company intellectual property is controlled and protected.
Key performance indicators (kpi’s)
Quotation response time (qrt)
Profitability growth
Order received (or)
Quotation hit rate
Nps (net promoter score)
Number of quotes
Strategic initiative projects deliverables and targets
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this jobDuties, responsibilities and activities may change at any time with or without notice.
Supervisory responsibility
This position has direct supervisory responsibilities.
Supervisors are expected to adhere to metso outotec’s established leadership principles.
Qualifications
Four (4) year applicable engineering or business degree (or equivalent experience)
Eight (8) years applicable industry, company, and product knowledge / experience
Experience in managing a global multi-location expert team
Experience with it tools and erp/integrated system (preferable sap)
A proven track record of professional accomplishments and reliability
Skills and abilities
Strong management skills including team orientation, drive of performance culture and motivation of team members.
Capability to articulate and communicate topics within the area of expertise to all levels of the organization.
Highly motivated individual with the ability to work under stress and meet the deadlines.
Must be capable of effectively and accurately working on several projects at one time, and organizing, prioritizing tasks, decision making and working in a fast paced environment.
Ability to work in a team atmosphere.
Ability to work in a multi-cultural and multi-language atmosphere.
Strong communication, co-operation, interpersonal and presentation skills.
Understanding of customer, competitor and supplier development, trends and technologies.
Ability to collect data & information to make strategic analysis & recommendations.
A high level of computer skills is essential – excel, word, power point and access.
Ability to read and interpret engineering drawings and possess a strong technical aptitude
Demonstrated commercial acumen.
Familiarity with the broad range of grinding, bulk, and pyro equipment / products
Must understand and have the ability to implement our bu/bl strategy, and fully understand the financial requirements
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; reach with hands and arms; and talk or hear.
The employee is occasionally required to stand, walk, and climb or balance.
The employee must occasionally lift and / or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Use of keyboards, telephones, copiers, telefax, visits and movement through job sites, factories/shops and travel experiences.
Climbing of stairs, ladders, scaffolds at jobsites and customer facilities.
Valid passport for international travel and driver’s license for local travel must be maintained.
Must be fluent in english.
Travel
Up to 10% may be required for this position.
Additional details
For more details about this role please contact gqs manager nina pitkäranta, [email protected].
Metso outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing, metals refining and recycling industries globallyBy improving our customers’ energy and water efficiency, increasing their productivity, and reducing environmental risks with our product and process expertise, we are the partner for positive change.
Headquartered in helsinki, finland, metso outotec employs over 15,000 people in more than 50 countries and its illustrative combined sales for 2019 were about eur 4.2 billionThe company is listed on the nasdaq helsinkiMogroup.com, twitter.com/metsooutotec
Job type: full-time
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