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Key Competencies
- Understanding of ITIL Service Management Foundation, experience working within SLA’s and Ticketing
- Experience of working in any ticketing tool
- Effecting communication skills
- Experience working with cross-functional Team in IT infrastructure support
- Team handling experience
Essential Skills:
- Experience with Veritas Netbackup 8.x or above
- 10+ years strong experience in Veritas NetBackup administration
- troubleshooting skills and ability to identify the severity of the issue
- Documentation and Presentations skill
- Execute Backup and restore in a virtualized infrastructure – VMware
- Proficient with Advance backup functions like Oracle DB backup, NDMP backups, VMware VADP backup, SQL backup, exchange backup
- Good knowledge about disk storage unit and MSDP storage unit
- Adequate understanding of SLP (storage life cycle policies)
- Must be good with Unix file handling commands
- Should be able to isolate and troubleshoot basic backup failure cause Network, port, and Connectivity
- In-depth Policy Management/Creation/modification skills
- Must act as mentor for team.
- Good knowledge of NetBackup appliances
a. Appliance health checkup
b. Appliance alerts
c. Monitoring
d. Understand very basic Hardware cases and Liaising with Veritas Support
